Endpoint Protection Small Business Edition

 View Only

  • 1.  MSPs, how do you integrate ExSP Symantec.cloud into your practice?

    Posted Mar 04, 2014 08:35 AM

    Using the ExSP program, the Symantec Endpoint Protection Small Business Edition 20123 (Symantec.cloud) software is billed by distribution on a quarterly, after the fact, basis.

    I am curious to know what other MSPs are doing in terms of:

    1. Billing - How frequently do you invoice your clients (monthly, quarterly, annually)?

    2. Services - Do you wrap up the charge in an existing service/support contract?

    3. Usage - How do you track installations?

    4. Renewal - a.) How do you know when your clients' subscription is up for renewal and b.) How do you notifiy your clients?

    Thanks!

     



  • 2.  RE: MSPs, how do you integrate ExSP Symantec.cloud into your practice?

    Posted Mar 04, 2014 09:12 AM

    Hi,

    For Cloud Licensing Related you can contact licensing team



  • 3.  RE: MSPs, how do you integrate ExSP Symantec.cloud into your practice?

    Posted Mar 06, 2014 11:32 AM

    James007,

    That information is not at all applicable to the ExSP program for Managed Services Providers of Symantec Endpoint Protection Small Business Edition 2013.

    Larry