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MSWU-001 fails to download through Patch Remediation Center

Created: 01 Feb 2013 • Updated: 11 Feb 2013 | 4 comments
This issue has been solved. See solution.

There are two updates that comprise MSWU-001: one for WMP9 and one for WMP10. Even unchecking the update that fails to download does not allow the bulletin to download partially.

The location it's trying to download from: The URL appears to be broken, even if you try to download the file yourself. So the problem is either on Microsoft's side for not providing a new download location or on SMP's side for not pointing to an updated download location that the PRC can use.

Any ideas?


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Roman Vassiljev's picture

Hi Manny Castillo,

You are right - URL is not working. Looks like there is problem on Microsoft's side - URLs provided on their page are broken :

I could not download the following updates from Microsoft site:
- Windows Media Player 10 for Windows Server 2003, 32 bit edition
- Windows Media Player 10 for Windows XP and Windows Server 2003, 64 bit editions
- Windows Media Player 9 Series for Windows 2000, Windows XP, and Windows Server 2003

Patch Data team was informed about this issue

Thank you,

Roman Vassiljev's picture

Hi Manny Castillo,

Update windowsmedia9-kb892313-x86-intl.exe is not available for download anymore, thus this update has been removed from bulletin MSWU-001 in Patch Data 7.1.393
You should be able to download MSWU-001 containing windowsmedia10-kb892313-x86-intl.exe without errors now.


Manny Castillo's picture

I was able to confirm this. Thanks! Now I am able to install the WMP 10 update.