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MSWU-789 Failed To Install

Created: 24 Oct 2013 • Updated: 24 Oct 2013 | 3 comments

Microsoft Update MSWU-789 KB281086 and KB2767863 failed to install with exit code 17025. Anyone else with this issue?

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SK's picture

17025 means that the patch is already installed.  Do you receive the same error when trying to manually install it?

If so, contact support so that the relevant rule is corrected.

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Johnnie Brambora's picture

Does the update exist in add/remove programs? If so, reporting is innaccurate when it should be stating that you don't need it.

Like SK said, open up a ticket with support so we can troubleshoot any rules issues that may occur, or any problems with the assessment scan package or patch inventory.

Joshua Rasmussen's picture

Exit Code 17025 = Patch already installed.

You may check the registry for that update, for I have seen that the value showed "CurrentState"=dword:00000040); for other similar incidents, and that value should be 112 for the isntall to be successful. In these cases there was a problem during install that didn't throw an error and it is somehow corrupt.

If the update is in add/remove, and you see this incorrectly installed value; try uninstalling via add/remove programs and use Patch Management Solution to reinstall. The update should then report accurately.

If the value of this registry check is in order; you will want to work through the process as Johnnie described to get a support case opened and the IsInstalled Rule reviewed.