Patch Management Solution

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  • 1.  MSWU-789 Failed To Install

    Posted Oct 24, 2013 03:21 PM

    Microsoft Update MSWU-789 KB281086 and KB2767863 failed to install with exit code 17025. Anyone else with this issue?



  • 2.  RE: MSWU-789 Failed To Install

    Posted Dec 17, 2013 11:42 AM

    17025 means that the patch is already installed.  Do you receive the same error when trying to manually install it?

    If so, contact support so that the relevant rule is corrected.



  • 3.  RE: MSWU-789 Failed To Install

    Posted Dec 18, 2013 04:59 PM

    Does the update exist in add/remove programs? If so, reporting is innaccurate when it should be stating that you don't need it.

     

    Like SK said, open up a ticket with support so we can troubleshoot any rules issues that may occur, or any problems with the assessment scan package or patch inventory.

     



  • 4.  RE: MSWU-789 Failed To Install

    Posted Dec 20, 2013 05:00 PM

    Exit Code 17025 = Patch already installed.

    You may check the registry for that update, for I have seen that the value showed "CurrentState"=dword:00000040); for other similar incidents, and that value should be 112 for the isntall to be successful. In these cases there was a problem during install that didn't throw an error and it is somehow corrupt.

    If the update is in add/remove, and you see this incorrectly installed value; try uninstalling via add/remove programs and use Patch Management Solution to reinstall. The update should then report accurately.

    If the value of this registry check is in order; you will want to work through the process as Johnnie described to get a support case opened and the IsInstalled Rule reviewed.