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Multiple corrupt .bkf files.

Created: 05 Sep 2013 • Updated: 15 Oct 2013 | 14 comments
This issue has been solved. See solution.

Hello people. I'm having a serious problem here.

I have some .bkf files which contain very crucial data. They are stored in my external hard drive. Now the problem is, I can't restore any thing from them. If I try to restore any thing, I'm getting this: "Backup Exec 11d e000fe36- Corrupt data encountered". Some of the .bkf files are split into multiple parts. I need something that can help me recover my data from those files. I'm completely new in this.

I'm using Backup Exec 11d on Windows 7.

Please help me people.

Operating Systems:

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CraigV's picture

Hi,

 

Running BE 11d on Windows 7 as a media server is not supported. Windows 7 is not listed anywhere at all.

Have you tried this on a server running Server 2003 at a minimum to see if you get the same issue?

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

F_Mill's picture

You are right. There is a compatible issue with BE 11d on Windows 7. I checked it on Windows Server 2003. I'm getting the same error. What's wrong here? Are my .bkf files fine or invalid? 

Please help me.

Danny_G's picture

May be they are or may be your Backup Exec has some problems. You should contact Symantec Support Department ASAP. Or you may also check some third-party BKF recovery software if your files are really corrupted.

Thanks. 

VJware's picture

Did the backup itself complete with "corrupt data encountered" errors ? If yes, then possibly this error during restore can be expected. Post an inventory & catalog of the storage device, when viewing the backup sets in the restore wizard, does an yellow exclamation or red cross appear on these backup sets ? if yes, then those are corrupt.

Alternatively, try restoring using NTBackup. Here is a KB - http://www.symantec.com/business/support/index?pag...

 

Danny_G's picture

Are you absolutely sure that Windows NTBackup tool can restore data from a .bkf file which is created by Symantec Backup Exec? I never heard such fact as it might be a myth.

Thanks. 

CraigV's picture

...a *.bkf is a *.bkf. And this is possible because I have done so as a test (as well as restoring data backed up in ARCserve 11.5 with BE 2010 R3 because the method of writing to tape is the same between both products).

No myth...fact!

 

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Danny_G's picture
I know a .bkf file is always a .bkf file, it couldn't be a .doc or a .dbf file. I'll definitely try to do this, i.e. try to restore some of my .bkf files, which are created by BE 2012, using Windows NTBackup utility.
I hope this would not be a myth.
Thanks.
CraigV's picture

...now now! I was illustrating the point that a *.bkf is consistent. It shouldn't matter what creates it.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Danny_G's picture
The method could be the same, certainly, but what about the word SPLIT? Some of the .bkf files of the user are split into parts. Are you sure NTBackup can restore a .bkf file which are split into multiple parts? Would it help him/her to select those split parts one by one?
 
Sorry to stretch this unnecessary matter further. But I'm just trying to clear my doubts, that's it. 
 
Thanks.
CraigV's picture

...if you catalog it, NTbackup should be able to see the data contained between the files.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Danny_G's picture
Thanks CraigV for this information. I'll definitely try it.
Regards.
pkh's picture

Try cataloging the .bkf files.  If you get the corrupt data message, then there is a high possibility that they are unusable.

F_Mill's picture

Still having the problem. Trying catalog didn't work.

BTW, I found a recovery tool from sysinfotools named as Backup Exec BKF Repair Pro. Just downloading its demo. Come back soon here with results.

Thank you,

SOLUTION
F_Mill's picture

I'll try it guys and come back here soon with results. 

Thanks for your precious suggestions.