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Multiple SEPM v12.1 installations and Licensing.

Created: 04 Apr 2013 • Updated: 04 Apr 2013 | 9 comments
This issue has been solved. See solution.

We are working on 4 isolated Windows domains and we want to manage antivirus updates separately on each.  So we are installing 4 SEPMs (v12.1) that are dedicated to each domain.  Each domain has around 30-40 client nodes.

Is one license with total number of clients for the 4 domains enough to cover all?

Or is it needed to have 4 individual separate licenses for each SEPM installation.

Thanks for the help.

Operating Systems:

Comments 9 CommentsJump to latest comment

Brɨan's picture

The way I've always understood it was that you need to license each SEPM individually if they're separate sites:

About the licensing enforcement rules

padding: 1px;padding-bottom: 3px ;font: 12px Arial; text-align: left;">Article:HOWTO80852 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 0px;font: 12px Arial; text-align: left;">Created: 2012-10-24 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Updated: 2013-01-30 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Article URL http://www.symantec.com/docs/HOWTO80852

License coverage: products and versions

License seats apply equally across product versions. For example, a license covers both version 11.x and 12.1.x clients within the same site.

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Mithun Sanghavi's picture

Hello,

To answer your question, When Purchasing / Migrating the License, you need to check -

1) Number of sites / Locations and

2) Number of clients.

and then purchase the License.

A Symantec Endpoint Protection license applies to the Symantec Endpoint Protection clients. For instance, in a network with 50 endpoints, the license must provide for a minimum of 50 seats. Instances of the Symantec Endpoint Protection Manager do not require a license.

A Symantec Endpoint Protection product license is applied to an entire installation regardless of the number of replicated sites or domains that compose the installation. For instance, a license for 100 seats covers a two-site installation where each site has 50 seats. Sites that are not joined through replication are considered separate installations and require separate licenses.

and 

License seats apply equally across product versions. For instance, a license covers installations where version 11.x and 12.x clients are both deployed within the same site.

Check these Articles: 

Licensing enforcement rules

http://www.symantec.com/docs/HOWTO55135

Can a single license be split between multiple separate Symantec Endpoint Protection Managers?

 

In case of any doubts, I would suggest you to contact the Symantec Licensing department and they would be glad to assist you:

http://www.symantec.com/business/products/licensing/index.jsp

Website: http://symantec.custhelp.com

Phone number: 1-800-721-3934

Email: license@symantec.com

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

CommsGuy's picture

Thanks guys.  Yes they are different sites that are not replicating.

The articles you provided have been very helpful!

One point of clarification though...

This link, which seems to be older, says separate licenses are required (see underlined):

Article:HOWTO55135  |  Created: 2011-06-29  |  Updated: 2011-12-17  |  Article URL http://www.symantec.com/docs/HOWTO55135

License coverage- sites and domains

A Symantec Endpoint Protection product license is applied to an entire installation regardless of the number of replicated sites or domains that compose the installation. For instance, a license for 100 seats covers a two-site installation where each site has 50 seats. Sites that are not joined through replication are considered separate installations and require separate licenses.

However, this one which appears to have been updated more recently, seems to contradict (see underlined):

Article:HOWTO80852 | Created: 2012-10-24 | Updated: 2013-01-30 | Article URL http://www.symantec.com/docs/HOWTO80852

icense coverage: sites and domains

A Symantec Endpoint Protection product license is applied to an entire installation regardless of the number of replicated sites or domains that compose the installation. For instance, a license for 100 seats covers a two-site installation where each site has 50 seats.

If you have not implemented replication, you may deploy the same .slf file to multiple Symantec Endpoint Protection management servers. The number of clients reporting to your management servers must not exceed the total number of licensed seats.

I may be interpreting both statements incorrectly/differently, but don't they seem to be contradictory?

Thanks again folks! 

CommsGuy's picture

Ooops..

I was referring to the following statements.

First link:

Sites that are not joined through replication are considered separate installations and require separate licenses.

Second link:

If you have not implemented replication, you may deploy the same .slf file to multiple Symantec Endpoint Protection management servers. The number of clients reporting to your management servers must not exceed the total number of licensed seats.

Mithun Sanghavi's picture

Hello,

Appreciate you pinpointing us this.

Let me come back to you after some research on these Articles.

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

sandra.g's picture

HOWTO55135 was published for the initial release of 12.1 (it is a section out of the Implementation Guide), while HOWTO80852 was published for 12.1 RU2 (from the Installation and Administration Guide). In other words, HOWTO80852 is a newer version of HOWTO55135. I would go with the newer doc.

Sorry for the confusion,

sandra

Symantec, Senior Information Developer
Enterprise Security, Mobility, and Management - Endpoint Protection

Don't forget to mark your thread as 'solved' with the answer that best helps you!

SOLUTION
CommsGuy's picture

Thank you for shedding light on this matter. I appreciate it.

sandra.g's picture

You're quite welcome!

sandra

Symantec, Senior Information Developer
Enterprise Security, Mobility, and Management - Endpoint Protection

Don't forget to mark your thread as 'solved' with the answer that best helps you!