My Antivirus Server is Broken - SEPM v11
Updated: 23 May 2010 | 7 comments
This issue has been solved. See solution.
Dears,
i install symantec endpoint protection manager v 11 in my server, and i install SEP clients in 256 windwos stations , no problem since 8 month.
my server now is broken , i install the same version of antivirus server in other server with the same confihuration of broken server:
Ip address , host name but the results is bad, the windwos stations not recognize the new server, i can't update the clients stations from the new server
how to do ??
thanks
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Sylink.xml
Hi,
I suppose that you did not recover server from backup. Your clients are configured via sylink.xml configuration file to connect to old server. Replace this file on each client for new one which you can generate through SEPM console (Right Click a Group of computers and Export settings). You can use SylinkDrop tool from install CD2 to replace Sylink.xml.
Search this forum for scenarios how to do it. There is a Sylinkreplacer tool available from Symantec to do more clients at the same time.
Regards
David
different ID
It doesn't work because the server and domain ID are different from the one on your previous server. So you have 2 options:
Sylink.xml
Thank you david,
yes , i did not recover server from backup, this manipulation need to change sylink.xml on all stations ?? i dont use active directory on my network (WAN), can i do other solution ??
thanks
tech support
open a case with symantec technical support to request SylinkReplacer. With it you can replace sylink.xml on several PC from a central location. Otherwise replace it one by one with SylinkDrop which can be found on SEP_CD2\Tools\NoSupport\SylinkDrop.
Best of luck!
Dries
Your other option...
Your other option would be to re-deploy the client from the "new" SEPM server.
In re-deployment, the old client should be removed and replaced with the new client which contains a copy of the "new" SYLINK.XML file.
This could also fix your problem, but will put an extra load on the network.
Maybe this Solution
dears,
i will send this file for all users of windows station, of corse, the restart of windows stations is needed
thanks for all
Two ways to replace
Two ways to replace Sylink.xml.
#1. One mentioned by david. Further suggestion, make a IP.TXT file and write IP Iddress of each workstation, one per line, in a plain text format. Snd ask sylink replacer utility to use that file. It can happen in a snap. This you can do it from SEPM.
#2. For an unmanaged clients, you can use Communication Import facility in each client. Avaialble at Open SEP Client, click help and support, commnication setting, Import. Use the file geenrated above, in David's solution.
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