All I have got left is the external drive, (USB, 1000 GB), containing the backups.
I wasn't unduly worried – after all this is why you have backups isn't it?
The computer was fairly old and had two IDE drives with Windows 7 and a matching motherboard with an older type of RAM. The backup was made with Ghost 12 – I had no idea that it had become obsolete.
I bought a new computer with two SATA drives. Apparently IDE drives and matching motherboards boards are no longer made. I booted from the SRD but the machine couldn't see the USB drive. I installed Windows 7 and then it could see the USB drive when I booted from the SRD. I told to restore the C drive after which it wouldn't boot from the drive.
I subsequently chatted with Symantec support who told me that if I installed the appropriate Ghost application on the new machine it would be possible to restore from my USB drive. The agent insisted that in the whole of Symantec there was not a single remaining copy of any version of Ghost…
I managed to find a "Try and buy" copy of Ghost 15. Will this work? If not what can I do?
The chatline agent did not know the answer to these questions and referred me to this forum.
David