Endpoint Protection

 View Only
  • 1.  My proxy receives numerous requests for access to the file secars.dll by all clients

    Posted May 12, 2010 08:47 AM
    I have a problema with my proxy.
    My proxy receives numerous requests for access to the file secars.dll by all clients
    this is a example:
    10.20.201.xxx DefaultUser "Smc" 2010-05-12 12:34:07 10.20.201.xx2 0 "get http://10.20.201.xx2:8014/secars/secars.dll?H="2B...... HTTP-Proxy 0
    10.20.201.xxx = IP of my client
    DefaultUser = Default User of my client
    "SMC" = I think it is a protocol type
    2010-05-12 12:34:07 = Data Time
    10.20.201.xx2 = Ip of My Server SEP
    "get http://10.20.201.xx2:8014/secars/secars.dll?H="2B = Get secars.dll
    0 = Byte of this communication
    HTTP-Proxy 0 = code Proxy
    because all the client contacts the file secars.dll passing by my proxy?
    Although IE PROXY settings is set to the "do not use proxy for local addresses"

    thx for now
    byeHello,


  • 2.  RE: My proxy receives numerous requests for access to the file secars.dll by all clients

    Posted May 12, 2010 08:53 AM
    In the IE of your clients create an exception for 10.20.201.xx2


  • 3.  RE: My proxy receives numerous requests for access to the file secars.dll by all clients

    Posted May 12, 2010 08:58 AM

    i have checked IE proxy setting.
    i also define IP SEP's server  in exceptions.

    all traffic in HTTP communication to the server SEP does not pass through the proxy. (then the IE proxy settings work well)
    But only this SMC secars.dll passes through the proxy.

    :-(



  • 4.  RE: My proxy receives numerous requests for access to the file secars.dll by all clients

    Posted May 12, 2010 09:02 AM
    the strange thing is that even if I remove IE using proxy server.
    SMC / secars.dll always passes through the proxy.

    I think there is a setting in the SEP to determine whether to use a proxy, but do not know where it is


  • 5.  RE: My proxy receives numerous requests for access to the file secars.dll by all clients

    Posted May 12, 2010 09:08 AM
    Do you tried by restarting smc service in the clients?


  • 6.  RE: My proxy receives numerous requests for access to the file secars.dll by all clients

    Posted May 12, 2010 09:22 AM
    yes

    in my log proxy, have 100log for any Computer by hours :-(


  • 7.  RE: My proxy receives numerous requests for access to the file secars.dll by all clients

    Posted May 12, 2010 04:29 PM
    The smc service which communicates with secars.dll uses the IE settings for the system account.  Sometimes when you migrate from older versions of Internet Explorer, the proxy settings get migrated incorrectly and applied to the system account.  Essentially you have to remove the proxy settings on the system account.  Symantec has a couple documents on this. 

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009082701244448

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008100811312148


  • 8.  RE: My proxy receives numerous requests for access to the file secars.dll by all clients

    Posted May 13, 2010 03:28 AM
    Many thanks in the first link you posted I found a great explanation

    Steps to edit the SYSTEM account proxy settings through using a Scheduled Task:
        • Click Start > Run
          Type cmd and click OK
          Type in this the following command and press Enter:

          at 12:00 /INTERACTIVE "C:\Program Files\Internet Explorer\iexplore.exe"

          You should receive a confirmation stating "added a new job..."

          Navigate to the Control Panel and open Scheduled Tasks
          Right-click the new task just created in the previous step (probably named "At1") and click Run.
          This will open an Internet Explorer window that will now be running under the SYSTEM account.
          Go to the Tools menu and select Internet Options
          Select the Connections tab and click the LAN Settings button.
          Uncheck Use a proxy server for your LAN
          Click OK twice
          Click Start > Run
          Type SMC -stop and click OK.
          The Symantec Endpoint Protection icon should disappear from the system tray.
          Click Start > Run
          Type in SMC -start and click OK.


    my only problem is that I must perform this procedure on each computer.
    Do you know any automatic setting? maybe by GPO?




  • 9.  RE: My proxy receives numerous requests for access to the file secars.dll by all clients

    Posted May 13, 2010 05:38 PM
    If you're managing your current proxy settings via GPO, if you simply delete the registry keys from the second document and reboot, your users's proxy settings will get restored while removing the system account's proxy settings.  Deletion of these keys could be easily scripted, but you should test this first obviously.