Mystery Server Scan - How to disable?
Updated: 22 May 2010 | 13 comments
Hi - I'm a SEP newbie.
We've just had a reasonably trouble-free installation, and I think I have all the policies figured out.
However, I've noticed that the server installation runs a full scan on itself at 7AM every day, which takes around 5 hours, and really eats up the utilisation.
Trouble is, I can't find where this is set. According to the installation on the server, there is no such scheduled scan. Nor is it in any of the policies which have been set up. In short - where the hell is this scan defined????
Any help would be greatly appreciated.
Cheers,
Chris.
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if you are using SEPM - check schedulled scaning in Antivirus and Antispyware policy
if standalone - client properties
also it can be PTP
disable it - and check
yes - oppps
i was mistaken
PTP (proactive threat protection) is not working on servers OS
try this:
in SEPM
goto Policies->click Policy components-> Scheduled scan templates and delete any scans in it
Did anyone ever figure this out? I have the same issue, only with workstations. It was migrated from 10.1 and we used to run the scans on Friday at noon. When I upgraded to SEP, I changed the scans to run on Saturday.
Does it store the scheduled scan information in the registry somewhere. How can we get rid of the ghost scans?
Thanks,
Jim
Hiya
look in the registry key "HKEY_CURRENT_USER\Software\Symantec\Symantec Endpoint Protection\AV\Custom Tasks" for alphanumeric entries, like "4F2B7917-5F64-45E1-AF7B-C4559B31AE62"
This would be a scheduled scan, when you expand this key you should also see an entry "schedule".
Deleting those entries ( of course after backing up your registry ) should resolve this issue....
greetings
dennis
Also, please keep in mind that the "ghost" scans the folks are referring to are from not disabling the scheduled scans in SAV 10.x prior to performing a migration. This is actually mentioned in the installation guide. I can't stress enough the importance of reading that guide prior to installing/migrating to SEP. It can save you a lot of headaches in the long run.
Another thing you can try is searching the registry for "minofday" to find any scheduled scans hiding in the registry.
Thanks, that was it.
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