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Mystery Server Scan - How to disable?

Updated: 22 May 2010 | 13 comments
chrisk's picture
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Hi - I'm a SEP newbie.
We've just had a reasonably trouble-free installation, and I think I have all the policies figured out.
 
However, I've noticed that the server installation runs a full scan on itself at 7AM every day, which takes around 5 hours, and really eats up the utilisation.

Trouble is, I can't find where this is set. According to the installation on the server, there is no such scheduled scan. Nor is it in any of the policies which have been set up. In short - where the hell is this scan defined????
Any help would be greatly appreciated.
 
Cheers,
Chris.

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Viachaslau Kabak's picture
13
May
2008
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if you are using SEPM - check schedulled scaning in Antivirus and Antispyware policy
if standalone - client properties

chrisk's picture
13
May
2008
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Thanks for that, but my point is that I've looked at all the obvious places - in the group policies which cover the server, and in the local schedule for the server's instance of SEP.
This is my frustration - according to what I see, it shouldn't be scanning at 7AM every day, yet still it scans!
Chris
Viachaslau Kabak's picture
13
May
2008
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also it can be PTP
disable it - and check

chrisk's picture
13
May
2008
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Thanks again, but can you elaborate slightly on PTP? Is this part of SEP?
Chris
Viachaslau Kabak's picture
13
May
2008
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yes - oppps
i was mistaken
PTP (proactive threat protection) is not working on servers OS

try this:
in SEPM
goto Policies->click Policy components-> Scheduled scan templates and delete any scans in it

Greg Huntzinger's picture
14
May
2008
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Was this a new install or an upgrade from 10.1?
sedlerj1's picture
14
May
2008
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As the previous user stated, if this was an upgrade from SAV 10.x --> MR1 or MR1 --> MR2, some machines suffered from "ghost" scans.  Either the migration pulls the existing scan settings over, or somehow, these unknown scans occur.
 
I had something similar happen and it was suggested that you uninstall SEP, then reinstall directly to MR2.  Seemed to have worked for us.
chrisk's picture
14
May
2008
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Tried that last suggestion, but made no difference.
 
This was an upgrade to 10 - I guess it's possible that it's a hangover from that installation, but I don't believe we ran a daily server scan even with 10, and certainly not at 7AM daily.
 
This is weird.
Chris.
chrisk's picture
14
May
2008
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Sorry, didn't see that last post from sedlerj1.
 
Do you mean to uninstall the server component, or the whole lot?
 
Just for info, I have just checked the XP scheduler, and there's a legacy scan in there which runs SAVFMSELive.exe. It doesn't appear to be enabled, and the time it's set for is not our 7AM. Wonder if it's still required?
 
Also, how new are MR1 and MR2? We bought SEP only a few weeks ago - no mention of MR1 and MR2.
 
Chris.
Jim Gordon's picture
27
Jun
2008
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Did anyone ever figure this out?  I have the same issue, only with workstations.  It was migrated from 10.1 and we used to run the scans on Friday at noon.  When I upgraded to SEP, I changed the scans to run on Saturday.

 

Does it store the scheduled scan information in the registry somewhere.  How can we get rid of the ghost scans?

 

Thanks,

Jim

Dennis_R's picture
27
Jun
2008
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Hiya

 

look in the registry key "HKEY_CURRENT_USER\Software\Symantec\Symantec Endpoint Protection\AV\Custom Tasks" for alphanumeric entries, like "4F2B7917-5F64-45E1-AF7B-C4559B31AE62"

 

This would be a scheduled scan, when you expand this key you should also see an entry "schedule".

 

Deleting those entries ( of course after backing up your registry ) should resolve this issue....

 

 

greetings

 

dennis

Ted G.'s picture
27
Jun
2008
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Also, please keep in mind that the "ghost" scans the folks are referring to are from not disabling the scheduled scans in SAV 10.x prior to performing a migration. This is actually mentioned in the installation guide. I can't stress enough the importance of reading that guide prior to installing/migrating to SEP. It can save you a lot of headaches in the long run.

 

Another thing you can try is searching the registry for "minofday" to find any scheduled scans hiding in the registry.

Jim Gordon's picture
27
Jun
2008
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Thanks, that was it.