MySymantec Customer Support Manage Case Link Down?
After logging into MySymantec, can anyone get to the "Manage Case" link under the Customer Support section without always being prompted by that customer support portal registration form? I previously filled out the form via the "Create Case" link to open up a non-technical support case for a licensing issue. Unless it's just me, it'd be really weird if we have to fill out this form every time we need to create/manage a case.
Note that I get the same results using PCs with and without going through our proxy server, OSes ranging from WinXP, Win7 and Win7 x64, and IE versions from 7 to 9. Either something's wrong with our ISP or Symantec's Customer Support website is a bit messed up right now. I can get to my Technical Support cases just fine so hoping the problem is on Symantec's end.