I was told Symantec merged the MySymantec Customer and Technical Support webpages.  However, I filled in my fax number and the system always ends up putting it in the Mobile field when updating my Contact Info.  Also, my Account Info has a generic name where I see about 5000 miscellaneous contacts on MySymantec.  Am I the only one seeing these oddities in the MySymantec Manage/Create Case pages?