my.symantec.com manage case
Created: 01 Nov 2012 | 8 comments
Symantec portal my.symantec.com is not work.
In the my and my colleagues is exist more the support case.
If the login the portal my.symantec.com and go to manage case portal is most often response. If the im test putting this information for this form portal is repeate mi this form! This is crazy.
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Hi,
You can call create case
Regional Support Telephone Numbers:
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp
Or
How to create a new case in MySupport
http://www.symantec.com/business/support/index?page=content&id=TECH58873
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
can you try creating a test case, may be registration has been copleted successful.
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
I opened a support ticket seemingly a day before the MySymantec site was updated and now my support ticket has vanished. I can no longer find my support ticket as the format of the case numbers has changed and my MySupport case number is too long now as a result. This is brutal.
Escalate this case. This issue is related to Registration, you need to register once again to get the flavour. Long time back i have faced the same trouble.
Regard's
Ajit Jha
Technical Consultant
ASC & STS
Try once again with Other Browser. Its ressolved now.
Regard's
Ajit Jha
Technical Consultant
ASC & STS
Ajit: Before you reopened this, the last activity was a month before...I don't see what replying to your post again does for the query as it is essentially dead!
If nothing has happened, PM the OP rather...
Thanks!
If you find this is a solution, please mark it as such.
Try firfox browser..
Regards,
Muhammad.
...and the last post of mine was over 3 months ago. I think it is safe to assume that the OP sorted this out, so no need to post for the sake of it.
Thanks!
If you find this is a solution, please mark it as such.
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