NB 7.1 drive drops when drive cleaning is performed
I've been having this issue with drives being dropped from the O/S. I would normally have to disable the port on our Qlogic card in device manager and then up it. The drive would work fine again for a while. After months of going back and forth with Dell I found the issue is related to a cleaning request from the libarty unit. About 6 minutes after it is made, the drive drops. When I check the library the drive is empty and it appears that the cleaning was done (I would have an alert on the drive saying it needs cleaning). Has anyone seen this before? Is it an issue with the Qlogic card or library? I recently replaced the cables (direct attached) and it didn't help.
Thanks for your time.