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NB 7.5 + DD880 vtl - no tapes from inventory

Created: 09 Oct 2012 • Updated: 19 Nov 2012 | 3 comments
This issue has been solved. See solution.

Environment:

Master Server = RHEL 6 (VM)

Media Server = RHEL 6

VTL = data Domain DD880 w/ code 5.1.1.0

 

NetBackup sees the robot and the drives.  We just cannot get any tapes to show up doing an inventory.  Here is where I'm at so far:

 

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Inventory in NetBackup:

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--------------------------------------------------------------------

10/09/2012 10:14:41

Robot: TLD(0) on ************

Operation: Preview of Inventory and Update

EMM Server: *************

--------------------------------------------------------------------

Generating list of recommended changes ...

 

Proposed Change(s) to Update the Volume Configuration

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Volume configuration is up-to-date with robot contents.

 

 

 

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Robtest:

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s d

drive 1 (addr 500) access = 0 Contains Cartridge = yes

Source address = 1000 (slot 1)

Barcode = LT3000

drive 2 (addr 501) access = 1 Contains Cartridge = no

drive 3 (addr 502) access = 1 Contains Cartridge = no

drive 4 (addr 503) access = 1 Contains Cartridge = no

drive 5 (addr 504) access = 1 Contains Cartridge = no

drive 6 (addr 505) access = 1 Contains Cartridge = no

drive 7 (addr 506) access = 1 Contains Cartridge = no

drive 8 (addr 507) access = 1 Contains Cartridge = no

drive 9 (addr 508) access = 1 Contains Cartridge = no

drive 10 (addr 509) access = 1 Contains Cartridge = no

drive 11 (addr 510) access = 1 Contains Cartridge = no

drive 12 (addr 511) access = 1 Contains Cartridge = no

drive 13 (addr 512) access = 1 Contains Cartridge = no

drive 14 (addr 513) access = 1 Contains Cartridge = no

drive 15 (addr 514) access = 1 Contains Cartridge = no

drive 16 (addr 515) access = 1 Contains Cartridge = no

drive 17 (addr 516) access = 1 Contains Cartridge = no

drive 18 (addr 517) access = 1 Contains Cartridge = no

drive 19 (addr 518) access = 1 Contains Cartridge = no

<< Press return to continue, or q and return to stop >>

 

drive 20 (addr 519) access = 1 Contains Cartridge = no

drive 21 (addr 520) access = 1 Contains Cartridge = no

drive 22 (addr 521) access = 1 Contains Cartridge = no

drive 23 (addr 522) access = 1 Contains Cartridge = no

drive 24 (addr 523) access = 1 Contains Cartridge = no

drive 25 (addr 524) access = 1 Contains Cartridge = no

drive 26 (addr 525) access = 1 Contains Cartridge = no

drive 27 (addr 526) access = 1 Contains Cartridge = no

drive 28 (addr 527) access = 1 Contains Cartridge = no

drive 29 (addr 528) access = 1 Contains Cartridge = no

drive 30 (addr 529) access = 1 Contains Cartridge = no

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s s

read_element_status ioctl() failed: Success

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m d1 s1

Initiating MOVE_MEDIUM from address 500 to 1000

move_medium failed

sense key = 0x5, asc = 0x53, ascq = 0x3, UNKNOWN ERROR, KEY: 0x05, ASC: 0x53, ASCQ: 0x03

 

 

 

Comments 3 CommentsJump to latest comment

Marianne's picture

Robtest shows what the library (VTL) sees. 

As long as all slots say 'Contains Cartridge = no', there is is nothing that can be done from NBU point of view.

You need to check the VTL config. Ensure media is configured and visible in VTL.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

dukbtr's picture

Yeah, it sees the drives it is the cartridge slots that I'm confused about.  

 

s s w/robtest

read_element_status ioctl() failed: Success

 

I created 500 tapes in the DD880, expecting that to return into scratch pool when inventory, but i get up to date with nothing

I got a bad feeling about this !

Nicolai's picture

IOCTL(failed): Success  - You are OK - This is a standart message in Linux, the word to look for is "Success"

You need to import the tape fist from the vault. Using the web gui go to:

Data Management -> VTL -> VTL service - Libraries - > Name (of robot) -> More task (right side) -> Import tape.

Best Regards

Nicolai

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.

SOLUTION