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NB Appliance 5220 ./jnbSA& not running

Created: 11 Jun 2013 • Updated: 24 Jul 2013 | 4 comments
mnakhan's picture
This issue has been solved. See solution.

hi,

i can't access the netbackup GUI via ./jnbSA&

 

tnb-appliance:/usr/openv/netbackup/bin # ./jnbSA &
[1] 8287
tnb-appliance:/usr/openv/netbackup/bin #
    Starting administration console version 7.5.
    The log file for this execution instance is
    /usr/openv/netbackup/logs/user_ops/nbjlogs/jbp.root.jnbSA.8287.log

DISPLAY environment variable is set to: 172.16.30.53:0.0
Console was started on:
    Linux tnb-appliance 2.6.16.60-0.99.1-smp-wan_2.1.1 #1 SMP Thu Nov 22 22:29:27 EST 2012 x86_64 x86_64 x86_64 GNU/Linux

Command line options were:
    ./jnbSA

Starting administration console version 7.5.

LANG=POSIX
LC_CTYPE=en_US.UTF-8
LC_NUMERIC="POSIX"
LC_TIME="POSIX"
LC_COLLATE="POSIX"
LC_MONETARY="POSIX"
LC_MESSAGES="POSIX"
LC_PAPER="POSIX"
LC_NAME="POSIX"
LC_ADDRESS="POSIX"
LC_TELEPHONE="POSIX"
LC_MEASUREMENT="POSIX"
LC_IDENTIFICATION="POSIX"
LC_ALL=

java version "1.6.0_29"
Java(TM) SE Runtime Environment (build 1.6.0_29-b11)
Java HotSpot(TM) 64-Bit Server VM (build 20.4-b02, mixed mode)

java.lang.UnsatisfiedLinkError: /usr/openv/java/jre/lib/amd64/xawt/libmawt.so: libXext.so.6: cannot open shared object file: No such file or directory
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(Unknown Source)
    at java.lang.ClassLoader.loadLibrary(Unknown Source)
    at java.lang.Runtime.load0(Unknown Source)
    at java.lang.System.load(Unknown Source)
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(Unknown Source)
    at java.lang.ClassLoader.loadLibrary(Unknown Source)
    at java.lang.Runtime.loadLibrary0(Unknown Source)
    at java.lang.System.loadLibrary(Unknown Source)
    at sun.security.action.LoadLibraryAction.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.awt.Toolkit.loadLibraries(Unknown Source)
    at java.awt.Toolkit.<clinit>(Unknown Source)
    at java.awt.Color.<clinit>(Unknown Source)
    at vrts.common.utilities.SwingUI.<clinit>(SwingUI.java:26)
    at vrts.common.utilities.CommonUIFactory.setUIDefaults(CommonUIFactory.java:61)
    at vrts.nbe.JavaPresentationLayer.<init>(JavaPresentationLayer.java:94)
    at vrts.nbe.AdminConsole.<init>(AdminConsole.java:42)
    at vrts.nbe.AdminConsole.main(AdminConsole.java:55)

[1]+  Done                    ./jnbSA
tnb-appliance:/usr/openv/netbackup/bin # cd /usr/openv/
tnb-appliance:/usr/openv # ls
db    logs       pack                                                    resources     tmp
java  man        pdde                                                    runtime_data  var
kms   msg        pddeserver.tar.gz                                       share         volmgr
lib   netbackup  regid.1992-12.com.symantec_netbackup-7.5.0.5_1.swidtag  swidtag.xml
tnb-appliance:/usr/openv # cd java/
750000_system/ jre/           vrts/          
tnb-appliance:/usr/openv # cd java/
tnb-appliance:/usr/openv/java # cd jre/
tnb-appliance:/usr/openv/java/jre # ls
.systemPrefs  LICENSE  THIRDPARTYLICENSEREADME.txt  bin     lib  plugin
COPYRIGHT     README   Welcome.html                 javaws  man
tnb-appliance:/usr/openv/java/jre # more RE
RE: No such file or directory
tnb-appliance:/usr/openv/java/jre # more README
Please refer to http://java.com/licensereadme
tnb-appliance:/usr/openv/java/jre # cd bin
tnb-appliance:/usr/openv/java/jre/bin # ls
ControlPanel  java_vm  jcontrol  orbd     policytool  rmiregistry  tnameserv
java          javaws   keytool   pack200  rmid        servertool   unpack200
tnb-appliance:/usr/openv/java/jre/bin # java
Usage: java [-options] class [args...]
           (to execute a class)
   or  java [-options] -jar jarfile [args...]
           (to execute a jar file)

where options include:
    -d32          use a 32-bit data model if available

    -d64          use a 64-bit data model if available
    -server      to select the "server" VM
                  The default VM is server.
                  
    -cp <class search path of directories and zip/jar files>
    -classpath <class search path of directories and zip/jar files>
                  A : separated list of directories, JAR archives,
                  and ZIP archives to search for class files.
    -D<name>=<value>
                  set a system property
    -verbose[:class|gc|jni]
                  enable verbose output
    -version      print product version and exit
    -version:<value>
                  require the specified version to run
    -showversion  print product version and continue
    -jre-restrict-search | -jre-no-restrict-search
                  include/exclude user private JREs in the version search
    -? -help      print this help message
    -X            print help on non-standard options
    -ea[:<packagename>...|:<classname>]
    -enableassertions[:<packagename>...|:<classname>]
                  enable assertions
    -da[:<packagename>...|:<classname>]
    -disableassertions[:<packagename>...|:<classname>]
                  disable assertions
    -esa | -enablesystemassertions
                  enable system assertions
    -dsa | -disablesystemassertions
                  disable system assertions
    -agentlib:<libname>[=<options>]
                  load native agent library <libname>, e.g. -agentlib:hprof
                    see also, -agentlib:jdwp=help and -agentlib:hprof=help
    -agentpath:<pathname>[=<options>]
                  load native agent library by full pathname
    -javaagent:<jarpath>[=<options>]
                  load Java programming language agent, see java.lang.instrument
    -splash:<imagepath>
                  show splash screen with specified image
tnb-appliance:/usr/openv/java/jre/bin # java -version
java version "1.6.0_33"
Java(TM) SE Runtime Environment (build 1.6.0_33-b04)
Java HotSpot(TM) 64-Bit Server VM (build 20.8-b03, mixed mode)
tnb-appliance:/usr/openv/java/jre/bin # cd
tnb-appliance:~ # java
Usage: java [-options] class [args...]
           (to execute a class)
   or  java [-options] -jar jarfile [args...]
           (to execute a jar file)

where options include:
    -d32          use a 32-bit data model if available

    -d64          use a 64-bit data model if available
    -server      to select the "server" VM
                  The default VM is server.
                  
    -cp <class search path of directories and zip/jar files>
    -classpath <class search path of directories and zip/jar files>
                  A : separated list of directories, JAR archives,
                  and ZIP archives to search for class files.
    -D<name>=<value>
                  set a system property
    -verbose[:class|gc|jni]
                  enable verbose output
    -version      print product version and exit
    -version:<value>
                  require the specified version to run
    -showversion  print product version and continue
    -jre-restrict-search | -jre-no-restrict-search
                  include/exclude user private JREs in the version search
    -? -help      print this help message
    -X            print help on non-standard options
    -ea[:<packagename>...|:<classname>]
    -enableassertions[:<packagename>...|:<classname>]
                  enable assertions
    -da[:<packagename>...|:<classname>]
    -disableassertions[:<packagename>...|:<classname>]
                  disable assertions
    -esa | -enablesystemassertions
                  enable system assertions
    -dsa | -disablesystemassertions
                  disable system assertions
    -agentlib:<libname>[=<options>]
                  load native agent library <libname>, e.g. -agentlib:hprof
                    see also, -agentlib:jdwp=help and -agentlib:hprof=help
    -agentpath:<pathname>[=<options>]
                  load native agent library by full pathname
    -javaagent:<jarpath>[=<options>]
                  load Java programming language agent, see java.lang.instrument
    -splash:<imagepath>
                  show splash screen with specified image
tnb-appliance:~ # java -version
java version "1.6.0_33"
Java(TM) SE Runtime Environment (build 1.6.0_33-b04)
Java HotSpot(TM) 64-Bit Server VM (build 20.8-b03, mixed mode)
tnb-appliance:~ #

 

 

can some one help me!

Operating Systems:

Comments 4 CommentsJump to latest comment

andrew_mcc's picture

I don't believe you are supposed to run the Admin Console from the Appliance directly, download it from the Appliance login page and run from another system per the NetBackup Appliance Admin Guide.

Andrew

Mark_Solutions's picture

You need to install the Java or Windows remote admin console on your PC or an appropriate server and use it from there.

There is not functionality on an appliance to run the Jave Console directly from it.

Add the PC / Server name to the bp.conf or add it as an additional server, ensure its IP address can be resolved from the appliance and re-start NetBackup to enable access to it if using the Windows Admin Console

 

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

SOLUTION
mnakhan's picture

hi thanx for my correction. i install the java window administration console and now access netbackup GUI.

 

again thanx.

Mark_Solutions's picture

Don't forget to close the thread off if you are sorted using the "Mark as solution" option to help others looking for a similar issue in the future

Thanks

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.