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NB Master server showing Partially connected with Ops ErrorCode 25 : cannot connect on socket

Created: 04 Jul 2013 • Updated: 04 Jul 2013 | 2 comments
Anonymous's picture
This issue has been solved. See solution.


os win 2008 r2

when i am connecting to Ops Center ,and checking the NB Master server ,it is showing partially connected

running Hyper policy for VMS.

i checked the logs 


PolicyAgent7x getVirtualMachines failed

DefaultExceptionHandler handleException NBSLOpException message : ErrorCode - 
25 : cannot connect on sock


Operating Systems:

Comments 2 CommentsJump to latest comment

inn_kam's picture

NetBackup master server shows as partially connected witin OpsCenter.

Article:TECH192829  |  Created: 2012-07-12  |  Updated: 2012-08-23  |  Article URL





Remove invalid Hyper-V host from policy or delete the policy as deactivating the policy will still allow the connection attempt to be made.

Formal Solution:

The behavior mentioned up top will be fixed with the following releases,



OpsCenter 7.6


SOLUTION (clear)
tech_user's picture


i deactivated the policy and its started connecting

will also updated soon to 7.5.