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NBJM returned an extended error status: resource request failed (800)

Created: 20 Sep 2012 • Updated: 21 Sep 2012 | 2 comments
This issue has been solved. See solution.

Hi All,

I am trying to restore a file from ClientA to ClientB but am unable to do so as it fails with Status 5.

The restoration is started using the Java console of the master server and when the restoration starts it doesnot show-up in the task progress tab.

Kindly assist and find the error logs from the job detailed status.

09/21/2012 09:17:25 - begin Restore
09/21/2012 09:17:59 - number of images required: 1
09/21/2012 09:18:30 - media needed: 330182
09/21/2012 09:19:36 - restoring from image ENETEASYVIEWNEW_1262291672 (ClientA)
09/21/2012 09:19:38 - requesting resource 330182
09/21/2012 09:19:39 - Waiting for scan drive stop HP.ULTRIUM3-SCSI.008, Media server: netbackup7
09/21/2012 09:19:40 - granted resource  330182
09/21/2012 09:19:40 - granted resource  HP.ULTRIUM3-SCSI.008
09/21/2012 09:30:47 - Error bptm (pid=26523) NBJM returned an extended error status: resource request failed (800)
09/21/2012 09:30:49 - Error bptm (pid=26523) The following files/folders were not restored:
09/21/2012 09:30:49 - Error bptm (pid=26523) UTF - /G/dbbackup/expbkp/exp_enet20100101.dmp
09/21/2012 09:19:47 - restored from image ENETEASYVIEWNEW_1262291672; restore time: 0:00:11
09/21/2012 09:19:42 - requesting resource TRANSPORT
09/21/2012 09:19:42 - Error nbjm (pid=9236) NBU status: 800, EMM status: Fibre Transport resources are not available
09/21/2012 09:20:49 - Warning bprd (pid=7473) Restore must be resumed prior to first image expiration on Thu 30 Dec 2021 11:59:59 PM IST
09/21/2012 09:21:20 - end Restore; elapsed time 0:03:55
09/21/2012 10:18:14 - Error nbjm (pid=9236) nbrb status: RB operator deallocated resources
the restore failed to recover the requested files (5)

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Marianne's picture

See http://www.symantec.com/docs/TECH63733 :

Set Fibre Transport to Never in master server host properties

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION