Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

NBU 6.5.4 known issues

Updated: 22 May 2010 | 6 comments
Karthikeyan Sundaram's picture
0 0 Votes
Login to vote
This issue has been solved. See solution.

Hi

6 hours back I have upgraded my 2 master servers to NBU 6.5.4

now suddently all of my backup jobs got failed with error 252

is there any known issues in 6.5.4 to cause problem like this

discussion Filed Under:

Comments

Pablo_B's picture
20
Nov
2009
0 Votes 0
Login to vote

Error 252 possibilities

If a process was unable to report the extended error status as the final job status, the job exits with status 252. Extended error status numbers are above 255 and there are many possibilities. You will need to examine the job details display to determine if the issue gives you a clue there. You may need to turn on logs...etc. Verify through backup, archive and restore console to see if the job captured all of the files expected. You may have your jobs completed, and the error may be in the final Netbackup reporting and closure of the job status.

Pablo_B's picture
20
Nov
2009
1 Vote +1
Login to vote

Check the daemons at the end of job runs

.... also, you may want to monitor the daemons during job completions to see if the deamons are running as expected. I once had a master server that a few daemons would stop at the end of the job. Daemon stopping could possibly generate the 252 error code.

Karthikeyan Sundaram's picture
20
Nov
2009
0 Votes 0
Login to vote

Yes My EMM got down expectantly

 I could find some comments like there are known issues in NBU 6.5.4 EMM,RB.

Is that true?

Thanks, Karthikeyan Sundaram.

rj_nbu's picture
22
Nov
2009
0 Votes 0
Login to vote

no known issues as far as I can tell

Hi, there are no known issues as fas as I know. try restarting netbackup services

-Rajeev
"Unix IS user friendly... It's just selective about who its friends are"

gavrilov's picture
20
Nov
2009
1 Vote +1
Login to vote

Show  me: bpps -a vxlogview

Show  me:

bpps -a
vxlogview -X jobid=jobid_of_failed_job -d all

Marianne van den Berg's picture
22
Nov
2009
1 Vote +1
Login to vote

All 6.5.4 'Known Issues' are

All 6.5.4 'Known Issues' are documented in the Late Breaking News (LBN) bulletin for NetBackup 6.5.4.
There are normally valid reasons for EMM being stopped - the 1st one is a result of disk full condition (seer.entsupport.symantec.com/docs/286020.htm).
Another possibility is McCafee AV stopping services on Windows servers. (seer.entsupport.symantec.com/docs/295599.htm)

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links