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NBU 7.1 client push failed - access denied.

Created: 24 Oct 2012 • Updated: 31 Dec 2012 | 2 comments
Willie_SA's picture
This issue has been solved. See solution.

Pushing NBU 7.1 client software to server.

Access denied after about 2 minutes of install.

User Id has access, No fire wall, can ping to client.

Log shows something os Backup Exec, why?

Deleting registry key: -2147483646, SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Install\PushStatus

 

Following is error log:

 

 

 

1:(10/24/12 10:22:52)->Log Started: ID:1

1:(10/24/12 10:23:10)->Creating destination connection: PRCGPMANAPP01.IPMS.CO.ZA, netbackup

1:(10/24/12 10:23:10)->Connecting to remote WMI service: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:23:10)->Connecting: root\cimv2, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:23:12)->Connecting to remote registry: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:23:12)->Connecting: root\default, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:23:15)->Querying remote drives...

1:(10/24/12 10:23:15)->Creating remote install directory...

1:(10/24/12 10:23:15)->Creating folder: C:\BEW-E94B970301E2430D9257AEA681013199

1:(10/24/12 10:23:15)->Creating process: cmd.exe /c md C:\BEW-E94B970301E2430D9257AEA681013199

1:(10/24/12 10:23:17)->Creating share: BEW-E94B970301E2430D9257AEA681013199, C:\BEW-E94B970301E2430D9257AEA681013199, BEWPush Temporary Directory

1:(10/24/12 10:23:17)->Creating security descriptor...

1:(10/24/12 10:23:17)->Creating security DACL...

1:(10/24/12 10:23:17)->Establishing connection to network resource: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-E94B970301E2430D9257AEA681013199, IPMS\netbackup

1:(10/24/12 10:23:17)->Connection has been established: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-E94B970301E2430D9257AEA681013199, IPMS\netbackup

1:(10/24/12 10:25:04)->Getting server information...

1:(10/24/12 10:25:04)->ERROR: Code(-2147417848): executing query: select * from Win32_OperatingSystem

1:(10/24/12 10:25:04)->Pushing files: C:\Users\ADMIN-~1\AppData\Local\Temp\NBStaging\PC_Clnt\x64\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.lst

1:(10/24/12 10:25:04)->Reading push files: C:\Users\ADMIN-~1\AppData\Local\Temp\NBStaging\PC_Clnt\x64\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.lst

1:(10/24/12 10:25:04)->Adding push file: \NBStaging\PC_Clnt\x64\Bkupinst.xsl, \temp\nbusetup\Bkupinst.xsl, 1

1:(10/24/12 10:25:04)->Adding push file: \NBStaging\PC_Clnt\x64\data1.cab, \temp\nbuSetup\data1.cab, 1

1:(10/24/12 10:25:04)->Adding push file: \NBStaging\PC_Clnt\x64\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp, \temp\nbuSetup\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp, 1

1:(10/24/12 10:25:04)->Adding push file: \NBStaging\PC_Clnt\x64\setup.exe, \temp\nbuSetup\setup.exe, 1

1:(10/24/12 10:25:04)->Adding push file: \NBStaging\PC_Clnt\x64\strpimon.exe, \temp\nbuSetup\strpimon.exe, 1

1:(10/24/12 10:25:04)->Adding push file: \NBStaging\PC_Clnt\x64\VxLogServer.exe, \temp\nbuSetup\VxLogServer.exe, 1

1:(10/24/12 10:25:04)->Adding push file: \NBStaging\PC_Clnt\x64\VxSetup.ini, \temp\nbuSetup\VxSetup.ini, 1

1:(10/24/12 10:25:04)->Adding push file: \NBStaging\PC_Clnt\x64\Symantec NetBackup Client.msi, \temp\nbuSetup\Symantec NetBackup Client.msi, 1

1:(10/24/12 10:25:04)->Pushing files...

1:(10/24/12 10:25:04)->Disconnecting from network resource: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-E94B970301E2430D9257AEA681013199

1:(10/24/12 10:25:04)->Disconnected from network resource: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-E94B970301E2430D9257AEA681013199

1:(10/24/12 10:25:04)->Deleting remote share...

1:(10/24/12 10:25:04)->Connecting to remote WMI service: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:04)->Connecting: root\cimv2, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:04)->Connecting to remote registry: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:04)->Connecting: root\default, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:07)->Deleting remote share...

1:(10/24/12 10:25:07)->Deleting entire folder: C:\BEW-E94B970301E2430D9257AEA681013199

1:(10/24/12 10:25:07)->Deleting entire folder by api: C:\BEW-E94B970301E2430D9257AEA681013199

1:(10/24/12 10:25:07)->Deleting folder files: C:\BEW-E94B970301E2430D9257AEA681013199

1:(10/24/12 10:25:07)->Getting sub folders: C:\BEW-E94B970301E2430D9257AEA681013199

1:(10/24/12 10:25:07)->Deleting folder: C:\BEW-E94B970301E2430D9257AEA681013199

1:(10/24/12 10:25:07)->Querying remote drives...

1:(10/24/12 10:25:07)->Creating remote install directory...

1:(10/24/12 10:25:07)->Creating folder: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:07)->Creating process: cmd.exe /c md C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:09)->Creating share: BEW-859DED5BABC048B092F576A629AB6A0F, C:\BEW-859DED5BABC048B092F576A629AB6A0F, BEWPush Temporary Directory

1:(10/24/12 10:25:09)->Creating security descriptor...

1:(10/24/12 10:25:09)->Creating security DACL...

1:(10/24/12 10:25:09)->Establishing connection to network resource: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F, IPMS\netbackup

1:(10/24/12 10:25:09)->Connection has been established: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F, IPMS\netbackup

1:(10/24/12 10:25:09)->Copying files to machine: PRCGPMANAPP01.IPMS.CO.ZA

1:(10/24/12 10:25:09)->Creating directory: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F\temp

1:(10/24/12 10:25:09)->Creating directory: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F\temp\nbusetup

1:(10/24/12 10:25:09)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\Bkupinst.xsl, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F\temp\nbusetup\Bkupinst.xsl, 1

1:(10/24/12 10:25:09)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\data1.cab, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F\temp\nbuSetup\data1.cab, 1

1:(10/24/12 10:25:12)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F\temp\nbuSetup\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp, 1

1:(10/24/12 10:25:12)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\setup.exe, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F\temp\nbuSetup\setup.exe, 1

1:(10/24/12 10:25:12)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\strpimon.exe, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F\temp\nbuSetup\strpimon.exe, 1

1:(10/24/12 10:25:12)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\VxLogServer.exe, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F\temp\nbuSetup\VxLogServer.exe, 1

1:(10/24/12 10:25:12)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\VxSetup.ini, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F\temp\nbuSetup\VxSetup.ini, 1

1:(10/24/12 10:25:12)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\Symantec NetBackup Client.msi, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F\temp\nbuSetup\Symantec NetBackup Client.msi, 1

1:(10/24/12 10:25:14)->Starting Install: \temp\NBUSetup\strpimon.exe /k SOFTWARE\Veritas\BU\STATUS /i "setup.exe -s /RESPFILE:'NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp'"

1:(10/24/12 10:25:14)->Connecting to remote WMI service: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:14)->Connecting: root\cimv2, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:14)->Connecting to remote registry: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:14)->Connecting: root\default, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:17)->Creating process: C:\BEW-859DED5BABC048B092F576A629AB6A0F\temp\NBUSetup\strpimon.exe /k SOFTWARE\Veritas\BU\STATUS /i "setup.exe -s /RESPFILE:'NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp'"

1:(10/24/12 10:25:20)->Cleaning up push install...

1:(10/24/12 10:25:20)->Deleting registry key: -2147483646, SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Install\PushStatus

1:(10/24/12 10:25:20)->ERROR: Code(-2147417848): getting parameter object: StdRegProv, DeleteKey

1:(10/24/12 10:25:20)->Disconnecting from network resource: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:20)->Disconnected from network resource: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:20)->Deleting remote share...

1:(10/24/12 10:25:20)->Connecting to remote WMI service: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:20)->Connecting: root\cimv2, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:20)->Connecting to remote registry: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:20)->Connecting: root\default, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:23)->Deleting remote share...

1:(10/24/12 10:25:23)->Deleting entire folder: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:23)->Deleting entire folder by api: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:23)->Deleting folder files: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:23)->Getting sub folders: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:23)->Deleting entire folder by api: c:\bew-859ded5babc048b092f576a629ab6a0f\temp

1:(10/24/12 10:25:23)->Deleting folder files: c:\bew-859ded5babc048b092f576a629ab6a0f\temp

1:(10/24/12 10:25:23)->Getting sub folders: c:\bew-859ded5babc048b092f576a629ab6a0f\temp

1:(10/24/12 10:25:23)->Deleting entire folder by api: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup

1:(10/24/12 10:25:23)->Deleting folder files: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup

1:(10/24/12 10:25:23)->Deleting file: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup\bkupinst.xsl

1:(10/24/12 10:25:23)->Deleting file: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup\data1.cab

1:(10/24/12 10:25:23)->Deleting file: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup\nbupush_ipms_prcgpmanapp01.ipms.co.za.resp

1:(10/24/12 10:25:24)->Deleting file: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup\setup.exe

1:(10/24/12 10:25:24)->ERROR: Code(2): deleting file: CIM_Datafile::Delete

1:(10/24/12 10:25:24)->Deleting file: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup\strpimon.exe

1:(10/24/12 10:25:24)->ERROR: Code(2): deleting file: CIM_Datafile::Delete

1:(10/24/12 10:25:24)->Deleting file: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup\symantec netbackup client.msi

1:(10/24/12 10:25:24)->Deleting file: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup\vxlogserver.exe

1:(10/24/12 10:25:24)->Deleting file: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup\vxsetup.ini

1:(10/24/12 10:25:24)->Getting sub folders: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup

1:(10/24/12 10:25:24)->Deleting folder: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup

1:(10/24/12 10:25:24)->ERROR: Code(2): deleting folder: Win32_Directory::Delete

1:(10/24/12 10:25:24)->Deleting entire folder by process: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:24)->Creating process: cmd.exe /c rmdir /S /Q C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:24)->Deleting remote share...

1:(10/24/12 10:25:24)->Connecting to remote WMI service: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:24)->Connecting: root\cimv2, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:24)->Connecting to remote registry: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:24)->Connecting: root\default, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:27)->Deleting remote share...

1:(10/24/12 10:25:27)->ERROR: Code(-1): cleaning push install: could not delete folder share

1:(10/24/12 10:25:27)->Deleting entire folder: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:27)->Deleting entire folder by api: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:27)->Deleting folder files: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:27)->Getting sub folders: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:27)->Deleting entire folder by api: c:\bew-859ded5babc048b092f576a629ab6a0f\temp

1:(10/24/12 10:25:27)->Deleting folder files: c:\bew-859ded5babc048b092f576a629ab6a0f\temp

1:(10/24/12 10:25:27)->Getting sub folders: c:\bew-859ded5babc048b092f576a629ab6a0f\temp

1:(10/24/12 10:25:27)->Deleting entire folder by api: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup

1:(10/24/12 10:25:27)->Deleting folder files: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup

1:(10/24/12 10:25:27)->Deleting file: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup\setup.exe

1:(10/24/12 10:25:27)->ERROR: Code(2): deleting file: CIM_Datafile::Delete

1:(10/24/12 10:25:27)->Deleting file: c:\bew-859ded5babc048b092f576a629ab6a0f\temp\nbusetup\strpimon.exe

1:(10/24/12 10:25:27)->ERROR: Code(2): deleting file: CIM_Datafile::Delete

1:(10/24/12 10:25:27)->Deleting entire folder by process: C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:27)->Creating process: cmd.exe /c rmdir /S /Q C:\BEW-859DED5BABC048B092F576A629AB6A0F

1:(10/24/12 10:25:27)->Push install cleaned.

1:(10/24/12 10:25:52)->Creating destination connection: PRCGPMANAPP01.IPMS.CO.ZA, netbackup

1:(10/24/12 10:25:52)->Connecting to remote WMI service: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:52)->Connecting: root\cimv2, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:52)->Connecting to remote registry: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:52)->Connecting: root\default, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:25:55)->Creating remote install directory...

1:(10/24/12 10:25:55)->Creating folder: C:\BEW-1654614B2913415BA8DF8B9E849573F0

1:(10/24/12 10:25:55)->Creating process: cmd.exe /c md C:\BEW-1654614B2913415BA8DF8B9E849573F0

1:(10/24/12 10:25:57)->Creating share: BEW-1654614B2913415BA8DF8B9E849573F0, C:\BEW-1654614B2913415BA8DF8B9E849573F0, BEWPush Temporary Directory

1:(10/24/12 10:25:57)->Creating security descriptor...

1:(10/24/12 10:25:57)->Creating security DACL...

1:(10/24/12 10:25:57)->Establishing connection to network resource: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-1654614B2913415BA8DF8B9E849573F0, IPMS\netbackup

1:(10/24/12 10:25:57)->Connection has been established: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-1654614B2913415BA8DF8B9E849573F0, IPMS\netbackup

1:(10/24/12 10:26:13)->Getting server information...

1:(10/24/12 10:26:13)->ERROR: Code(-2147417842): executing query: select * from Win32_OperatingSystem

1:(10/24/12 10:26:13)->Pushing files: C:\Users\ADMIN-~1\AppData\Local\Temp\NBStaging\PC_Clnt\x64\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.lst

1:(10/24/12 10:26:13)->Reading push files: C:\Users\ADMIN-~1\AppData\Local\Temp\NBStaging\PC_Clnt\x64\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.lst

1:(10/24/12 10:26:13)->Adding push file: \NBStaging\PC_Clnt\x64\Bkupinst.xsl, \temp\nbusetup\Bkupinst.xsl, 1

1:(10/24/12 10:26:13)->Adding push file: \NBStaging\PC_Clnt\x64\data1.cab, \temp\nbuSetup\data1.cab, 1

1:(10/24/12 10:26:13)->Adding push file: \NBStaging\PC_Clnt\x64\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp, \temp\nbuSetup\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp, 1

1:(10/24/12 10:26:13)->Adding push file: \NBStaging\PC_Clnt\x64\setup.exe, \temp\nbuSetup\setup.exe, 1

1:(10/24/12 10:26:13)->Adding push file: \NBStaging\PC_Clnt\x64\strpimon.exe, \temp\nbuSetup\strpimon.exe, 1

1:(10/24/12 10:26:13)->Adding push file: \NBStaging\PC_Clnt\x64\VxLogServer.exe, \temp\nbuSetup\VxLogServer.exe, 1

1:(10/24/12 10:26:13)->Adding push file: \NBStaging\PC_Clnt\x64\VxSetup.ini, \temp\nbuSetup\VxSetup.ini, 1

1:(10/24/12 10:26:13)->Adding push file: \NBStaging\PC_Clnt\x64\Symantec NetBackup Client.msi, \temp\nbuSetup\Symantec NetBackup Client.msi, 1

1:(10/24/12 10:26:13)->Pushing files...

1:(10/24/12 10:26:13)->Disconnecting from network resource: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-1654614B2913415BA8DF8B9E849573F0

1:(10/24/12 10:26:13)->Disconnected from network resource: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-1654614B2913415BA8DF8B9E849573F0

1:(10/24/12 10:26:13)->Deleting remote share...

1:(10/24/12 10:26:13)->Connecting to remote WMI service: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:26:13)->Connecting: root\cimv2, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:26:13)->Connecting to remote registry: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:26:13)->Connecting: root\default, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:26:16)->Deleting remote share...

1:(10/24/12 10:26:16)->Deleting entire folder: C:\BEW-1654614B2913415BA8DF8B9E849573F0

1:(10/24/12 10:26:16)->Deleting entire folder by api: C:\BEW-1654614B2913415BA8DF8B9E849573F0

1:(10/24/12 10:26:16)->Deleting folder files: C:\BEW-1654614B2913415BA8DF8B9E849573F0

1:(10/24/12 10:26:16)->Getting sub folders: C:\BEW-1654614B2913415BA8DF8B9E849573F0

1:(10/24/12 10:26:16)->Deleting folder: C:\BEW-1654614B2913415BA8DF8B9E849573F0

1:(10/24/12 10:26:16)->Querying remote drives...

1:(10/24/12 10:26:16)->Creating remote install directory...

1:(10/24/12 10:26:16)->Creating folder: C:\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C

1:(10/24/12 10:26:16)->Creating process: cmd.exe /c md C:\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C

1:(10/24/12 10:26:18)->Creating share: BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C, C:\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C, BEWPush Temporary Directory

1:(10/24/12 10:26:18)->Creating security descriptor...

1:(10/24/12 10:26:18)->Creating security DACL...

1:(10/24/12 10:26:18)->Establishing connection to network resource: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C, IPMS\netbackup

1:(10/24/12 10:26:18)->Connection has been established: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C, IPMS\netbackup

1:(10/24/12 10:26:18)->Copying files to machine: PRCGPMANAPP01.IPMS.CO.ZA

1:(10/24/12 10:26:18)->Creating directory: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp

1:(10/24/12 10:26:18)->Creating directory: \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp\nbusetup

1:(10/24/12 10:26:18)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\Bkupinst.xsl, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp\nbusetup\Bkupinst.xsl, 1

1:(10/24/12 10:26:18)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\data1.cab, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp\nbuSetup\data1.cab, 1

1:(10/24/12 10:26:21)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp\nbuSetup\NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp, 1

1:(10/24/12 10:26:21)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\setup.exe, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp\nbuSetup\setup.exe, 1

1:(10/24/12 10:26:21)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\strpimon.exe, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp\nbuSetup\strpimon.exe, 1

1:(10/24/12 10:26:21)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\VxLogServer.exe, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp\nbuSetup\VxLogServer.exe, 1

1:(10/24/12 10:26:21)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\VxSetup.ini, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp\nbuSetup\VxSetup.ini, 1

1:(10/24/12 10:26:21)->Copying file: C:\Users\ADMIN-~1\AppData\Local\Temp\\NBStaging\PC_Clnt\x64\Symantec NetBackup Client.msi, \\PRCGPMANAPP01.IPMS.CO.ZA\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp\nbuSetup\Symantec NetBackup Client.msi, 1

1:(10/24/12 10:26:23)->Starting Install: \temp\NBUSetup\strpimon.exe /k SOFTWARE\Veritas\BU\STATUS /i "setup.exe -s /RESPFILE:'NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp'"

1:(10/24/12 10:26:23)->Connecting to remote WMI service: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:26:23)->Connecting: root\cimv2, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:26:23)->Connecting to remote registry: PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:26:23)->Connecting: root\default, PRCGPMANAPP01.IPMS.CO.ZA, IPMS\netbackup

1:(10/24/12 10:26:26)->Creating process: C:\BEW-B7F2EFA6E88C4870AFB1A91543FC0B1C\temp\NBUSetup\strpimon.exe /k SOFTWARE\Veritas\BU\STATUS /i "setup.exe -s /RESPFILE:'NBUPush_IPMS_PRCGPMANAPP01.IPMS.CO.ZA.resp'"

 

Comments 2 CommentsJump to latest comment

Marianne's picture

Pushing NBU 7.1 client software from where? 

Is the machine where you are pushing from the same OS and bit level as machine you are pushing to?

See this post: https://www-secure.symantec.com/connect/forums/pushing-netbackup-client-windows#comment-6891921

Also see these requirements in Installation Guide:

p. 22: The installation account must have administrator privileges on all the remote systems

p. 53: Log on to a system with network access to all of the hosts where you want to install NetBackup. Be sure to log on with administrator privileges.

 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
Willie_SA's picture

I am pushing from the Media server - W2008 64 bit

Let me check the bit level of the client - I think it is 32.