NBU - Event Manager Servie not starting
Updated: 21 May 2010 | 2 comments
Hello All,
I am facing said error in below mentioned environment. Details are also mentioned below
Environment:
Windows 2003 Ent Edition
NetBakcup 6.5.3
Error - NetBackup Event Manager Service is not starting
also below mentioned are the details of the application log from event manager
Source - Application Error
Category - 100
Event ID - 1000
Description -
Faulting application nbevtmgr.exe, version 6.5.2008.1030, faulting module libAsyncEventService.dll, version 6.5.2008.1030, fault address 0x000052d0.
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this might help
GENERAL ERROR: An application fault occurs in nbevtmgr.exe causing multiple service startup failures.
http://support.veritas.com/docs/295171
-Rajeev
"Unix IS user friendly... It's just selective about who its friends are"
VxSS
Use of VxSS in the configuration could be causing the problem:
http://seer.entsupport.symantec.com/docs/297868.htm
From the above technote:
==================
Exact Error Message
"Faulting application nbevtmgr.exe, version 6.5.2007.723, faulting module libAsyncEventService.dll, version 6.5.2007.723, fault address 0x00005190"
Details:
Symptom:
An application fault occurs in nbevtmgr.exe causing multiple service startup failures.
It has been found the above error message will occur if the following registry key values are set:
- HKLM\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Config\USE_VXSS = AUTOMATIC
- HKLM\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Config\VXSS_NETWORK = master_server_hostname REQUIRED
Resolution:
Setting the registry keys as shown below may prevent nbevtmgr.exe from faulting. Note this should not be done if Veritas Security Services (VXSS) is being used.
- HKLM\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Config\USE_VXSS = PROHIBITED
- HKLM\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Config\VXSS_NETWORK (BLANK)
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and server be made prior to making any registry changes.
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