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NBU - Opscenter 7.1 Alert Polices

Created: 31 Oct 2011 | 3 comments
Nuno Grave's picture

Hi,

I need help, I set up alerts Polices in OpsCenter, i create police for Job Finalize and JobFailure, but Netbackup Jobs in failure or finished, but i not generated alert, i see the jobs finished or failed in monitor>jobs, but alert is not see, and not see error.

Because alerts are not generated it does not send to me. (smnp), But other alerts, frazen tapes, tape down is OK, and Opscenter  generated alert and send to me.

This situation only begin two weeks ago.

Can someone help me, with troubleshoting.

Comments 3 CommentsJump to latest comment

Mark_Solutions's picture

Hi

Are you on 7.1, 7.1.0.1 or 7.1.0.2 - lots of bug fixes between the versions?

Are NetBackup and OpsCenter on exactly the same version?

Thanks

Authorised Symantec Consultant

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Nuno Grave's picture

Hi,

Yes, Netbackup and OpsCenter the same version 7.1

This situation begin two weeks ago, before worked ok.

I see release notes, for minor release 7.1.01 and 7.1.0.2, but not see any about my problem.

Tks,
Nuno

Mark_Solutions's picture

OK - dont know if this one may be relevant to your setup - taken from the 7.1.0.1 release notes:

Etrack Incident: 2330384
■ Associated Primary Etrack: 2195494
■ TITAN cases: 412-772-095
■ Contained in: NBLU_7.1.0.1.UNIX NBLU_7.1.0.1.WIN NB_OPS_CTR_7.1.0.1
NB_OPS_CTR_7.1.0.1.winnt.IA64 NB_OPS_CTR_7.1.0.1.winnt.x64
NB_OPS_CTR_7.1.0.1.winnt.x86
■ Description:
Changes were added to this release of NetBackup to address the following
issues:
■ A Time Schedule with the following parameters never caused the report
to be emailed or exported. The affected schedule pattern was Daily, Every
weekday. Other parameters do not matter.
■ A server-side exception occurred whenever the weekly time schedule was
changed to daily (every weekday), or the number of days selected were
reduced in weekly time schedule. For example, create a time schedule on
a weekly basis and select Monday and Tuesday. Now, update the time
schedule and select only Monday. The report is not saved.
■ The yearly time schedule did not work properly.

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.