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NCFLBC log files for a Microsoft Exchange backup grow rapidly

Created: 25 Jan 2013 | 6 comments
Daniel Be.'s picture

Hello,

I have the Problem, that the NCFLBC log files for a Microsoft Exchange backup grow rapidly and create a low disk space condition on the client.

\NetBackup\bin\vxlogcfg -a -p 51216 -o 311 -s DebugLevel=0 brought no soulution.

Maybe there is a Registry Key ?

Thanks in advance!

Daniel

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captain jack sparrow's picture

Daniel

Sync up with Support on following etrack 2743111

To my surprise vxlogcfg should resolve your issue. Do you mean after modifying logging levels LOG still grows with same rate???

Did you tried recycling services and checked after that if logs are growing with lesser increment in details!

Perhaps you should also look at andy's suggestion

 Cheers !!!

CJS

CRZ's picture

And here's the TechNote version of Cap'n Jack's answer:

NCFLBC (NetBackup Client Framework Live Browse Client) log files for a Microsoft Exchange backup grow rapidly and create a low disk space condition on the client.
 http://symantec.com/docs/TECH186750

(Note to self: this TechNote needs some editing)

But...you said you already did this in your original post.  Hmmm.  I guess I too will advise you to open a support case.

EDIT: Actually, now that I think about it - you didn't tell us what version of NetBackup you're at.  Is it possible you're not at 7.5.0.4?  If so, is applying 7.5.0.4 an option?


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Daniel Be.'s picture
thanks to everyone for the previous reply
 
Unfortunately, none of these steps led to success :(
What's very unusual that no exchange backup is running at the time when the log files are created.
 
@Chris: We using 7.5.0.3. We are a bit scared to Upate the Server to 7.5.0.4 because of an lot of Problems we had in the past. Most of them where resolved by installing an EEB.
 
I reckon, that the Logfiles are created by a Binary Fix, that Symantec has installed at a further Ticket, but I'm not shure and I cant find any indication to this in our case history.
 
 
Thanks in advance!
Daniel
 
Dyneshia's picture

I have seen this once before... try :

- stop NBU services on exchange

- install_path\VERITAS\netbackup\logs\51216-*-*.log

install_path\VERITAS\netbackup\bin\vxlogcfg -a -p 51216 -o Default -s DebugLevel=0 -s DiagnosticLevel=0

Or

install_path\VERITAS\netbackup\bin\vxlogcfg -a -p 51216 -o Default -s DebugLevel=0

- start NBU services

Daniel Be.'s picture

I think I've found the reoson for our problem. 

The Option "Enable message-level cataloging when duplication Exchange images that use GRT" was enabled. 

I've disabled the Option. 

I will check the logs in a fiew days and will inform you, if that fixed our issue.