NDMP and Data ONTAP 8.1.1
I'm attempting to backup a volume on a NetApp SAN using NDMP. Everything seems to be working except the data movement. My NBU media server is able to communicate with and login to the SAN. But the backup job just times out - even after I set the client read time to 14400. The backup is disk-to-disk-to-tape. So there's no tape resource contention. I have an existing NDMP backup policy (I based the new one on it) that works fine. The policy that works is connecting to a SAN that is running OnTap 8.0.2.
Is anyone aware of any issues with NBU 7.1x and OnTap 8.1.1? I have a ticket open with support. We've been troubleshooting for two days with no real progress. I've asked for escalation but thought reaching out to the forum might get a faster resolution.
My NBU master and media servers are all W2k8 Standard R2 running NBU 7.1.0.4. I'm uploading log files from the time I ran a test of the backup - 07:50
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Could you create the \netbackup\logs\ndmpagent\ directory on the media server and try it again and then upload that log please - can't see anything specific in the ones you have uploaded
Authorised Symantec Consultant
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Mark,
Here's the ndmp log that I collected for support.
Adding ndmpagent log this time...
Nothing too obvious to me in those although it does mention a user of ndmpadmin and i did think with NetApps you had to use root when configuring.
Have they asked for the /etc/messages file from the filer yet?
Handy to see that if you have it
Authorised Symantec Consultant
Don't forget to give a "Thumbs Up" or mark as "Solution" if someones advice has helped you.
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