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NDMP Backup of EMC Celerra file

Created: 04 Jan 2013 • Updated: 08 Jan 2013 | 3 comments
This issue has been solved. See solution.

Hi all, I am atempting to do a backup an NFS share on the EMC Celerra. I have created NDMP user on the Celerra and tested to ensure that it was working fine by ftp'ing from the Control Station to the data mover.

When I attempt to setup New NDMP host on the Netbackup application using the ndmp credientials that I had just created I get the following error.   

'Validation of the Credientials failed. Either the media servers could not be reached or the credientials are invalid. Valid credientials are required for backups to succeed.'

Communication between the Celerra and the netbackup server goes over the secondary interface on the netbackup server. 

I have performed a snoop on the netbackup server and I can see communication between both but not much more info but I have it attached here.

Thanks!

Comments 3 CommentsJump to latest comment

Marianne's picture

Just to be sure - the user name must be ndmp, not NDMP. Hopefully this is what you have done? 

To add credentials from cmd on media server, you can use this command:

tpconfig -add -nh <celerra_host> -user_id ndmp -password <password>

To test/verify comms, use this command:

tpautoconf -verify <celerra_host>

Celerra config hints and tips can be found in this doc: 
NDMP Appliance Information: http://www.symantec.com/docs/TECH31885

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
Toni74's picture

Like Marianne comments, you need to use 'ndmp' as username. Please have a look to the TN:

http://www.symantec.com/docs/TECH75446

Hope this help

manmountain's picture

Thanks for the info!! It turns out that I needed to create the user with md5 password encryption. Using the command line gave more information. Thanks for this Marianne!

tpautoconf -verify atns120dm2cge0
Connecting to host "atns120dm2cge0" as user "ndmp"...
Waiting for connect notification message...
Opening session--attempting with NDMP protocol version 4...
Opening session--successful with NDMP protocol version 4
  host supports TEXT authentication
  host supports MD5 authentication
Getting MD5 challenge from host...
Logging in using MD5 method...
Host info is:
  host name "server_2"
  os type "DartOS"
  os version "EMC Celerra File Server.T.6.0.36.4"
  host id "abc1997"
Login was successful
Host supports LOCAL backup/restore
Host supports 3-way backup/restore