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NDMP Backup is failling

Created: 29 Sep 2013 | 2 comments

Hi,

NDMP backup for Netapp filer is failling on PureDisk, but it is running fine on tape library.

On PureDisk it's failling with below errors.

======================================================

9/28/2013 8:49:58 PM - Info nbjm(pid=4640) starting backup job (jobid=112076) for client bagna01at2vf, policy BAG_NDMP_BAGNA01a_VM_VFiler2, schedule Weekly_Full 
9/28/2013 8:49:58 PM - Info nbjm(pid=4640) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=112076, request id:{599D1CFA-4DD5-46E7-A2D9-886780F228A2}) 
9/28/2013 8:49:58 PM - requesting resource PureDisk_Bagdad
9/28/2013 8:49:58 PM - requesting resource adcutil30.NBU_CLIENT.MAXJOBS.bagna01at2vf
9/28/2013 8:49:58 PM - requesting resource adcutil30.NBU_POLICY.MAXJOBS.BAG_NDMP_BAGNA01a_VM_VFiler2
9/28/2013 8:49:58 PM - granted resource adcutil30.NBU_CLIENT.MAXJOBS.bagna01at2vf
9/28/2013 8:49:58 PM - granted resource adcutil30.NBU_POLICY.MAXJOBS.BAG_NDMP_BAGNA01a_VM_VFiler2
9/28/2013 8:49:58 PM - granted resource MediaID=@aaaaU;DiskVolume=PureDiskVolume;DiskPool=PureDisk_pool_Bagdad;Path=PureDiskVolume;StorageServer=bagpd1;MediaServer=bagbackup1
9/28/2013 8:49:58 PM - granted resource PureDisk_Bagdad
9/28/2013 8:49:58 PM - estimated 691941370 Kbytes needed
9/28/2013 8:49:58 PM - Info nbjm(pid=4640) started backup (backupid=bagna01at2vf_1380426598) job for client bagna01at2vf, policy BAG_NDMP_BAGNA01a_VM_VFiler2, schedule Weekly_Full on storage unit PureDisk_Bagdad
9/28/2013 8:49:59 PM - started process bpbrm (2856)
9/28/2013 8:49:59 PM - connecting
9/28/2013 8:49:59 PM - connected; connect time: 00:00:00
9/28/2013 8:50:03 PM - Info bptm(pid=536) start backup          
9/28/2013 8:53:32 PM - begin writing
9/28/2013 8:53:33 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: creating "/vol/vm2_bagna01a_sas_ds01/../snapshot_for_backup.575" snapshot.       
9/28/2013 8:53:33 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: Using Full Volume Dump      
9/28/2013 8:53:35 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: Date of this level 0 dump: Sun Sep 29 03:53:33 2013.
9/28/2013 8:53:35 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: Date of last level 0 dump: the epoch.  
9/28/2013 8:53:36 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: Dumping /vol/vm2_bagna01a_sas_ds01 to NDMP connection     
9/28/2013 8:53:36 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: mapping (Pass I)[regular files]      
9/28/2013 8:54:10 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: mapping (Pass II)[directories]       
9/28/2013 8:54:11 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: estimated 1062791712 KB.       
9/28/2013 8:54:11 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: dumping (Pass III) [directories]      
9/28/2013 8:54:12 PM - Info ndmpagent(pid=3996) 0 entries sent to bpdbm       
9/28/2013 8:54:12 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: dumping (Pass IV) [regular files]     
9/28/2013 8:54:14 PM - Error ndmpagent(pid=3996) NDMP backup failed, path = /vol/vm2_bagna01a_sas_ds01      
9/28/2013 8:54:14 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: job aborted        
9/28/2013 8:54:15 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: DUMP IS ABORTED       
9/28/2013 8:54:15 PM - Info ndmpagent(pid=3996) bagna01at2vf: DUMP: Deleting "/vol/vm2_bagna01a_sas_ds01/../snapshot_for_backup.575" snapshot.       
9/28/2013 8:54:16 PM - Error ndmpagent(pid=3996) bagna01at2vf: DATA: Backup terminated (for /vol/vm2_bagna01a_sas_ds01).      
9/28/2013 8:54:16 PM - Info ndmpagent(pid=0) done. status: -1073741819: invalid error number      
9/28/2013 8:54:16 PM - end writing; write time: 00:00:44
invalid error number(-1073741819)

========================================================================================================

Can someone please help me to get this issue fixed.

Regards

Jitendra Singh

Operating Systems:

Comments 2 CommentsJump to latest comment

RamNagalla's picture

Does it ever worked fine...?

does the ndmpagent log enabled?

if not could you enable the log and try the backup again , once the backup has been failed  and then pull out the ndmpagent also.

see the technote to pull the logs

http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=HOWTO53116

having ndmpd log also give some help on this

see the T/N to enable the logs

http://www.symantec.com/business/support/index?page=content&id=TECH178502

watsons's picture

Netbackup version?

Gather bptm & ndmpagent logs.

Run a test to basicdisk, will it work? If so, probably some known issues on the PureDisk storage.