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NDMP Restore error 258 - Backup Exec 2010 R2

Created: 06 Dec 2011 | 1 comment

Whenever I try to restore a file from tape I get following error: 

 Final error: 0xe000130a - The NDMP server returned a restore error.

See the NDMP Log for more information.

Final error category: Resource Errors

  

Our media server is running Win2008 64bit Standard. Our filers are NetApp devices running OnTap v7.3.5.1 and we are using NDMP to backup. Network is via an HP Procurve Gigabit switch.

When I look at the NDMP log that is within the BE Job log I see:

 NDMP Log Message: RESTORE: Mon Dec  5 16:22:35 2011 : We have read 747313 KB from the backup.

NDMP Log Message: Mover encountered internal read error.

NDMP Mover Halted: Internal Error

NDMP Data Halted: Aborted

NDMP Log Message: Aborted by client 

If I look at the log created by the BE Debug Monitor I find:

 - BEWSNdmpMover: ProcessReadRequest returned error 258

- BEWSNdmpMover: Mover halting. ndmpError = 7, internal_error = 258, mover_halt_reason = INTERNAL_ERROR

- BEWSNdmpMover: Switching state ACTIVE ==> HALTED

- BEWSNdmpMover: Mover halted.

- NDMP Log Message: Mover encountered internal read error

- NDMP Notify Mover halted: Internal Error.

- NDMP Notify Data Halted: Aborted 

This is a redirected restore to an NDMP device of the same make/model/OS version etc.

I have been through all the steps mentioned in http://www.symantec.com/docs/tech166340 but still not workiing.

Does anyone have any thoughts/suggestions?

Comments 1 CommentJump to latest comment

CraigV's picture

Hi Dan,

You might want to check up on the TN's listed below for further information:

http://www.symantec.com/business/support/index?page=content&id=TECH62151

http://www.symantec.com/business/support/index?page=content&id=TECH50908

http://www.symantec.com/business/support/index?page=content&id=TECH154153

These relate to the error you are receiving below:

Final error: 0xe000130a - The NDMP server returned a restore error.

Thanks!
 

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