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NDMP restore issue from imported disk-based backups

Created: 28 Feb 2013 • Updated: 28 Feb 2013 | 4 comments
This issue has been solved. See solution.

hi, ALL

i imported a backup image(NDMP image from netapp storage) and wanted to restore to EMC storage.

NBU: running on linux

no media servers

[root@blxecnbumast ~]# /usr/openv/volmgr/bin/tpautoconf -verify  10.119.10.XXX  ====>10.119.10.XXX is EMC storage
Connecting to host "" as user "ndmp"...
Waiting for connect notification message...
Opening session--attempting with NDMP protocol version 4...
Opening session--successful with NDMP protocol version 4
  host supports TEXT authentication
  host supports MD5 authentication
Getting MD5 challenge from host...
Logging in using MD5 method...
Host info is:
  host name "server_2"
  os type "DartOS"
  os version "EMC Celerra File Server.T."
  host id "abc1997"
Login was successful
Host supports LOCAL backup/restore
Host supports 3-way backup/restore

but I failed to do the restore as below:. do you have any suggestions how do I troubleshooting?

2013-2-28 18:53:20 - begin Restore
2013-2-28 18:53:21 - restoring from image fs03-backup_1361561432
2013-2-28 18:58:22 - Info bprd (pid=30208) Restoring from copy 1 of image created Fri Feb 22 14:30:32 2013
2013-2-28 18:58:22 - Info bpbrm (pid=30789) is the host to restore to
2013-2-28 18:58:22 - Info bpbrm (pid=30789) reading file list from client
2013-2-28 18:58:22 - connecting
2013-2-28 18:58:22 - Info bpbrm (pid=30789) starting bptm
2013-2-28 18:58:23 - Info ndmpagent (pid=30798) Restore started
2013-2-28 18:58:23 - connected; connect time: 0:00:00
2013-2-28 18:58:23 - Info bpbrm (pid=30789) bptm pid: 30799
2013-2-28 18:58:23 - Info bptm (pid=30799) start
2013-2-28 18:58:23 - started process bptm (pid=30799)
2013-2-28 18:58:23 - Info bpdm (pid=30799) reading backup image
2013-2-28 19:13:35 - begin reading
2013-2-28 19:13:35 - Info ndmpagent (pid=30798) INF - Restoring NDMP files from /vol/content/ to [See line below]
2013-2-28 19:13:36 - Info ndmpagent (pid=30798) INF - Restoring NDMP files from [See line above] to /tempcontent/tempcontent
2013-2-28 19:13:37 - Info ndmpagent (pid=30798) DAR disabled - continuing restore without DAR
2013-2-28 19:13:38 - Info ndmpagent (pid=30798) Attempting normal restore.
2013-2-28 19:13:40 - Error ndmpagent (pid=30798) Cannot identify format.
2013-2-28 19:13:41 - Info ndmpagent (pid=30798) server_archive: emctar vol 1, 0 files, 65536 bytes read, 0 bytes written
2013-2-28 19:13:41 - Error ndmpagent (pid=30798) NDMP restore failed from path /vol/content
2013-2-28 19:13:42 - Info ndmpagent (pid=30798) done. status: 5
2013-2-28 19:13:42 - end reading; read time: 0:00:07
2013-2-28 19:13:42 - Info bptm (pid=30799) completed reading backup image
2013-2-28 19:13:42 - Info bptm (pid=30799) EXITING with status 0 <----------
2013-2-28 19:13:42 - Info ndmpagent (pid=30798) done. status: 5: the restore failed to recover the requested files
2013-2-28 19:13:42 - Error bpbrm (pid=30789) client restore EXIT STATUS 5: the restore failed to recover the requested files
2013-2-28 19:13:42 - restored from image fs03-backup_1361561432; restore time: 0:20:21
2013-2-28 19:13:43 - end Restore; elapsed time 0:20:23
NDMP policy restore error  (2813)

Operating Systems:

Comments 4 CommentsJump to latest comment

Yasuhisa Ishikawa's picture

It is not supported to restore NDMP backup from one platform to another. Only same platform is supported.In this case, you can restore to NetApp only.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Ivy_Yang's picture

I see the NDMP image can be restored to the NDMP device only,but I was not aware of that the platform must be the same, netapp to netapp only, EMC to EMC only.

is there any officical  netbackup document that I can get the reference?

Thank you very much!

Yasuhisa Ishikawa's picture

This is mentioned in NetBackup 7.5 for NDMP Administrator's Guide page 81.

The destination host must be anNDMPhost compatible with the data format
of the source. (The source and destination must be of the same NAS vendor

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan