Video Screencast Help

NDMP_LOG_ERROR 2 DATA: Backup terminated: Unable to lookup Volume '/server105/data5/': VLDB Server return failure for volNameLookup (for /server105/data5/)

Created: 31 Oct 2012 | 2 comments

I am unable to find any information on this error.  This policiy has worked for over a year now and just started throwing this error.  Any assistance would be greatly appreciated as I am running at risk without a good backup.

Thanks - Dave

10/28/2012 18:26:35 - Info nbjm (pid=17003) starting backup job (jobid=3833) for client gxnode1, policy gxnode1_data5, schedule Full
10/28/2012 18:26:35 - Info bpbrm (pid=17554) gxnode1 is the host to backup data from
10/28/2012 18:26:35 - Info bpbrm (pid=17554) reading file list from client
10/28/2012 18:26:35 - Info bpbrm (pid=17554) starting ndmpagent on client
10/28/2012 18:26:35 - Info ndmpagent (pid=17558) Backup started
10/28/2012 18:26:35 - Info bpbrm (pid=17554) bptm pid: 17559
10/28/2012 18:26:35 - Info nbjm (pid=17003) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=3833, request id:{8865CB98-214E-11E2-961D-5D4EA55420E7})
10/28/2012 18:26:35 - requesting resource Any
10/28/2012 18:26:35 - requesting resource g105netbackup.NBU_CLIENT.MAXJOBS.gxnode1
10/28/2012 18:26:35 - requesting resource g105netbackup.NBU_POLICY.MAXJOBS.gxnode1_data5
10/28/2012 18:26:35 - granted resource  g105netbackup.NBU_CLIENT.MAXJOBS.gxnode1
10/28/2012 18:26:35 - granted resource  g105netbackup.NBU_POLICY.MAXJOBS.gxnode1_data5
10/28/2012 18:26:35 - granted resource  0311L4
10/28/2012 18:26:35 - granted resource  IBM.ULTRIUM-TD4.001
10/28/2012 18:26:35 - granted resource  g105netbackup-hcart-robot-tld-0-gxnode1
10/28/2012 18:26:35 - estimated 7458222105 kbytes needed
10/28/2012 18:26:35 - Info nbjm (pid=17003) started backup job for client gxnode1, policy gxnode1_data5, schedule Full on storage unit g105netbackup-hcart-robot-tld-0-gxnode1
10/28/2012 18:26:35 - started process bpbrm (pid=17554)
10/28/2012 18:26:35 - connecting
10/28/2012 18:26:35 - connected; connect time: 0:00:00
10/28/2012 18:26:36 - Info bptm (pid=17559) start
10/28/2012 18:26:36 - Info bptm (pid=17559) using 30 data buffers
10/28/2012 18:26:36 - Info bptm (pid=17559) using 262144 data buffer size
10/28/2012 18:26:36 - Info bptm (pid=17559) start backup
10/28/2012 18:26:36 - Info bptm (pid=17559) Waiting for mount of media id 0311L4 (copy 1) on server g105netbackup.
10/28/2012 18:26:36 - mounting 0311L4
10/28/2012 18:27:12 - Info bptm (pid=17559) media id 0311L4 mounted on drive index 1, drivepath nrst1a, drivename IBM.ULTRIUM-TD4.001, copy 1
10/28/2012 18:27:12 - mounted 0311L4; mount time: 0:00:36
10/28/2012 18:27:12 - positioning 0311L4 to file 3
10/28/2012 18:28:12 - Error ndmpagent (pid=17558) NDMP_LOG_ERROR 2 DATA: Backup terminated: Clone removal failed on VolRpc error: VOLRPC BUSY (for /server105/data5)
10/28/2012 18:28:12 - Error ndmpagent (pid=17558) NDMP backup failed, path = /server105/data5
10/28/2012 18:28:12 - Error bptm (pid=17559) none of the NDMP backups for client gxnode1 completed successfully
10/28/2012 18:28:12 - positioned 0311L4; position time: 0:01:00
10/28/2012 18:28:12 - begin writing
10/28/2012 18:28:27 - Info bptm (pid=17559) EXITING with status 99 <----------
10/28/2012 18:28:27 - Info ndmpagent (pid=0) done. status: 99: NDMP backup failure
10/28/2012 18:28:27 - end writing; write time: 0:00:15
NDMP backup failure  (99)

Comments 2 CommentsJump to latest comment

Nicolai's picture

You need consult the storage admin and inspect the syslog. It's the NDMP device that report the error. If the device is a EMC brand use this T/N to retrive data:

http://www.symantec.com/docs/TECH150646

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.