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Need to allow AirParrot

Created: 13 Sep 2012 • Updated: 28 Sep 2012 | 7 comments
This issue has been solved. See solution.

I have a group of users that need to run the application AirParrot (to use AirPlay on a windows computer) on their computers. Once installed the app will run but will not be able to locate an airplay devise. I can disable SEP and it will find the devise. What I really need to be able to do is create a rule that makes SEP leave that app alone, but I need to push it down from the SEPM.

 

Thanks

 

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_Brian's picture

Is there anything showing in the client logs to indicate what is being blocked? This will help to determine what type of exception needs to be made.

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BuckIT's picture

I can't find anything in the logs to indicate SEP blocking this app. Is there a certain log I should look at? I want to say it could be the firewall I might try the exception their instead of App exception. Do you have any other ideas of what I can try?

 

Thanks 

_Brian's picture

So it sounds like the app installs fine? If not, you would see something in the risk logs under Antivirus.

I would start with adding a firewall exception for it.

You can check the traffic logs under Network Threat Protection to see if there is anything in there.

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_Brian's picture

Were you able to get this working?

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Ashish-Sharma's picture

HI,

You can create Firewall exception for application

Creating an allow application rule in a Symantec Endpoint Protection Manager (SEPM) firewall policy

http://www.symantec.com/business/support/index?page=content&id=TECH104526

Thanks In Advance

Ashish Sharma

 

 

BuckIT's picture

Sorry I didn't update the post, I did get it working it was actually bonjour that was being blocked so I created firewall port exception for bonjour. I haven't figured out a better way yet, but I would like a more secure way then opening the ports up. Do you now of another way to allow bonjour more securely?

SOLUTION
_Brian's picture

Allowing only the the port bonjour communicates on through the firewall is the best way to do this.

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