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Need Assistance "Java.io.FileNotFoundException"

  • 1.  Need Assistance "Java.io.FileNotFoundException"

    Posted May 01, 2013 05:21 PM

    Hello!

    I truly appreciate any assistance to resolve this issue.

    I using SEPM 11.0.6 on  Windows Server2003.  I have about 40 computers that I manage.  I'm having a very difficult time updating the computers to the latest antivirus definitions.  I've been ready through these forums for the 10 hours (literally.)  I still haven't found a solution.  I checked the scm-server log and I notice the same error "FIle not found."  I copied the scm-server log below.  Any suggestions or ideas?   

     

     

    2013-05-01 16:33:39.804 SEVERE: ================== Server Environment ===================

    2013-05-01 16:33:39.804 SEVERE: os.name = Windows 2003

    2013-05-01 16:33:39.820 SEVERE: os.version = 5.2

    2013-05-01 16:33:39.820 SEVERE: os.arch = x86

    2013-05-01 16:33:39.820 SEVERE: java.version = 1.6.0_14

    2013-05-01 16:33:39.820 SEVERE: java.vendor = Sun Microsystems Inc.

    2013-05-01 16:33:39.820 SEVERE: java.vm.name = Java HotSpot(TM) Server VM

    2013-05-01 16:33:39.820 SEVERE: java.vm.version = 14.0-b16

    2013-05-01 16:33:39.820 SEVERE: java.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\jre

    2013-05-01 16:33:39.820 SEVERE: catalina.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat

    2013-05-01 16:33:39.820 SEVERE: java.user = null

    2013-05-01 16:33:39.820 SEVERE: user.language = en

    2013-05-01 16:33:39.820 SEVERE: user.country = US

    2013-05-01 16:33:39.820 SEVERE: scm.server.version = 11.0.6005.562

    2013-05-01 16:33:39.835 SEVERE: Unknown Exception

    org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)

                at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)

                at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:305)

                at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)

                at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)

                at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)

                at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)

                at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)

                at org.apache.catalina.core.StandardService.start(StandardService.java:450)

                at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)

                at org.apache.catalina.startup.Catalina.start(Catalina.java:484)

                at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)

                at org.apache.catalina.startup.Catalina.process(Catalina.java:134)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)

    Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)

                at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)

                at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)

                at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)

                at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)

                at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)

                at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)

                at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)

                ... 23 more

    2013-05-01 16:33:39.867 SEVERE: Unknown Exception in: java.util.logging.Level

    org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)

                at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)

                at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:305)

                at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)

                at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)

                at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)

                at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)

                at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)

                at org.apache.catalina.core.StandardService.start(StandardService.java:450)

                at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)

                at org.apache.catalina.startup.Catalina.start(Catalina.java:484)

                at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)

                at org.apache.catalina.startup.Catalina.process(Catalina.java:134)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)

    Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)

                at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)

                at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)

                at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)

                at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)

                at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)

                at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)

                at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)

                ... 23 more

    2013-05-01 16:33:41.804 SEVERE: Unknown Exception

    org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)

                at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)

                at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:305)

                at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)

                at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)

                at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)

                at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)

                at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)

                at org.apache.catalina.core.StandardService.start(StandardService.java:450)

                at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)

                at org.apache.catalina.startup.Catalina.start(Catalina.java:484)

                at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)

                at org.apache.catalina.startup.Catalina.process(Catalina.java:134)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)

    Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)

                at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)

                at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)

                at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)

                at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)

                at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)

                at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)

                at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)

                ... 23 more

    2013-05-01 16:33:41.804 SEVERE: Unknown Exception in: java.util.logging.Level

    org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)

                at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)

                at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:305)

                at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)

                at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)

                at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)

                at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)

                at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)

                at org.apache.catalina.core.StandardService.start(StandardService.java:450)

                at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)

                at org.apache.catalina.startup.Catalina.start(Catalina.java:484)

                at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)

                at org.apache.catalina.startup.Catalina.process(Catalina.java:134)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)

    Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)

                at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)

                at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)

                at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)

                at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)

                at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)

                at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)

                at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)

                ... 23 more

    2013-05-01 16:33:43.804 SEVERE: Unknown Exception

    org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)

                at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)

                at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:305)

                at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)

                at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)

                at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)

                at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)

                at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)

                at org.apache.catalina.core.StandardService.start(StandardService.java:450)

                at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)

                at org.apache.catalina.startup.Catalina.start(Catalina.java:484)

                at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)

                at org.apache.catalina.startup.Catalina.process(Catalina.java:134)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)

    Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)

                at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)

                at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)

                at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)

                at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)

                at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)

                at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)

                at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)

                ... 23 more

    2013-05-01 16:33:43.804 SEVERE: Unknown Exception in: java.util.logging.Level

    org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)

                at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)

                at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:305)

                at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)

                at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)

                at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)

                at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)

                at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)

                at org.apache.catalina.core.StandardService.start(StandardService.java:450)

                at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)

                at org.apache.catalina.startup.Catalina.start(Catalina.java:484)

                at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)

                at org.apache.catalina.startup.Catalina.process(Catalina.java:134)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)

    Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)

                at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)

                at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)

                at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)

                at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)

                at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)

                at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)

                at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)

                ... 23 more

    2013-05-01 16:33:45.820 SEVERE: Unknown Exception

    org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)

                at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)

                at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:305)

                at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)

                at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)

                at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)

                at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)

                at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)

                at org.apache.catalina.core.StandardService.start(StandardService.java:450)

                at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)

                at org.apache.catalina.startup.Catalina.start(Catalina.java:484)

                at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)

                at org.apache.catalina.startup.Catalina.process(Catalina.java:134)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)

    Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)

                at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)

                at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)

                at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)

                at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)

                at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)

                at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)

                at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)

                ... 23 more

    2013-05-01 16:33:45.820 SEVERE: Unknown Exception in: java.util.logging.Level

    org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)

                at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)

                at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)

                at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:305)

                at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)

                at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)

                at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)

                at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)

                at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)

                at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)

                at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)

                at org.apache.catalina.core.StandardService.start(StandardService.java:450)

                at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)

                at org.apache.catalina.startup.Catalina.start(Catalina.java:484)

                at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)

                at org.apache.catalina.startup.Catalina.process(Catalina.java:134)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)

    Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)

                at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)

                at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)

                at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)

                at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)

                at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)

                at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)

                at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)

                at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)

                at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)

                at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)

                at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)

                ... 23 more

    2013-05-01 16:33:51.351 SEVERE: ================== StartClientTransport ===================

    2013-05-01 16:33:52.023 SEVERE: Schedule is started!

    2013-05-01 16:33:53.648 SEVERE: Unknown Exception in: com.sygate.scm.server.task.IISCacheTask

    java.io.FileNotFoundException: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\command\80FAF72BAC10D03801F6E6293F488CC5.xml (The system cannot find the path specified)

                at java.io.FileOutputStream.open(Native Method)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

                at com.sygate.scm.server.task.IISCacheTask.publishCommand(IISCacheTask.java:704)

                at com.sygate.scm.server.task.IISCacheTask.updateCommandCache(IISCacheTask.java:573)

                at com.sygate.scm.server.task.IISCacheTask.run(IISCacheTask.java:168)

                at java.util.TimerThread.mainLoop(Timer.java:512)

                at java.util.TimerThread.run(Timer.java:462)

    2013-05-01 16:34:03.273 SEVERE: Unknown Exception in: com.sygate.scm.server.task.IISCacheTask

    java.io.FileNotFoundException: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\command\80FAF72BAC10D03801F6E6293F488CC5.xml (The system cannot find the path specified)

                at java.io.FileOutputStream.open(Native Method)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

                at com.sygate.scm.server.task.IISCacheTask.publishCommand(IISCacheTask.java:704)

                at com.sygate.scm.server.task.IISCacheTask.updateCommandCache(IISCacheTask.java:573)

                at com.sygate.scm.server.task.IISCacheTask.run(IISCacheTask.java:168)

                at java.util.TimerThread.mainLoop(Timer.java:512)

                at java.util.TimerThread.run(Timer.java:462)

    2013-05-01 16:34:13.257 SEVERE: Unknown Exception in: com.sygate.scm.server.task.IISCacheTask

    java.io.FileNotFoundException: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\command\80FAF72BAC10D03801F6E6293F488CC5.xml (The system cannot find the path specified)

                at java.io.FileOutputStream.open(Native Method)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

                at com.sygate.scm.server.task.IISCacheTask.publishCommand(IISCacheTask.java:704)

                at com.sygate.scm.server.task.IISCacheTask.updateCommandCache(IISCacheTask.java:573)

                at com.sygate.scm.server.task.IISCacheTask.run(IISCacheTask.java:168)

                at java.util.TimerThread.mainLoop(Timer.java:512)

                at java.util.TimerThread.run(Timer.java:462)

    2013-05-01 16:34:23.257 SEVERE: Unknown Exception in: com.sygate.scm.server.task.IISCacheTask

    java.io.FileNotFoundException: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\command\80FAF72BAC10D03801F6E6293F488CC5.xml (The system cannot find the path specified)

                at java.io.FileOutputStream.open(Native Method)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

                at com.sygate.scm.server.task.IISCacheTask.publishCommand(IISCacheTask.java:704)

                at com.sygate.scm.server.task.IISCacheTask.updateCommandCache(IISCacheTask.java:573)

                at com.sygate.scm.server.task.IISCacheTask.run(IISCacheTask.java:168)

                at java.util.TimerThread.mainLoop(Timer.java:512)

                at java.util.TimerThread.run(Timer.java:462)

    2013-05-01 16:34:33.429 SEVERE: Unknown Exception in: com.sygate.scm.server.task.IISCacheTask

    java.io.FileNotFoundException: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\command\80FAF72BAC10D03801F6E6293F488CC5.xml (The system cannot find the path specified)

                at java.io.FileOutputStream.open(Native Method)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

                at com.sygate.scm.server.task.IISCacheTask.publishCommand(IISCacheTask.java:704)

                at com.sygate.scm.server.task.IISCacheTask.updateCommandCache(IISCacheTask.java:573)

                at com.sygate.scm.server.task.IISCacheTask.run(IISCacheTask.java:168)

                at java.util.TimerThread.mainLoop(Timer.java:512)

                at java.util.TimerThread.run(Timer.java:462)

    2013-05-01 16:34:43.257 SEVERE: Unknown Exception in: com.sygate.scm.server.task.IISCacheTask

    java.io.FileNotFoundException: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\command\80FAF72BAC10D03801F6E6293F488CC5.xml (The system cannot find the path specified)

                at java.io.FileOutputStream.open(Native Method)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

                at com.sygate.scm.server.task.IISCacheTask.publishCommand(IISCacheTask.java:704)

                at com.sygate.scm.server.task.IISCacheTask.updateCommandCache(IISCacheTask.java:573)

                at com.sygate.scm.server.task.IISCacheTask.run(IISCacheTask.java:168)

                at java.util.TimerThread.mainLoop(Timer.java:512)

                at java.util.TimerThread.run(Timer.java:462)

    2013-05-01 16:34:53.382 SEVERE: Unknown Exception in: com.sygate.scm.server.task.IISCacheTask

    java.io.FileNotFoundException: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\command\80FAF72BAC10D03801F6E6293F488CC5.xml (The system cannot find the path specified)

                at java.io.FileOutputStream.open(Native Method)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

                at com.sygate.scm.server.task.IISCacheTask.publishCommand(IISCacheTask.java:704)

                at com.sygate.scm.server.task.IISCacheTask.updateCommandCache(IISCacheTask.java:573)

                at com.sygate.scm.server.task.IISCacheTask.run(IISCacheTask.java:168)

                at java.util.TimerThread.mainLoop(Timer.java:512)

                at java.util.TimerThread.run(Timer.java:462)

    2013-05-01 16:35:03.225 SEVERE: Unknown Exception in: com.sygate.scm.server.task.IISCacheTask

    java.io.FileNotFoundException: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\command\80FAF72BAC10D03801F6E6293F488CC5.xml (The system cannot find the path specified)

                at java.io.FileOutputStream.open(Native Method)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

                at com.sygate.scm.server.task.IISCacheTask.publishCommand(IISCacheTask.java:704)

                at com.sygate.scm.server.task.IISCacheTask.updateCommandCache(IISCacheTask.java:573)

                at com.sygate.scm.server.task.IISCacheTask.run(IISCacheTask.java:168)

                at java.util.TimerThread.mainLoop(Timer.java:512)

                at java.util.TimerThread.run(Timer.java:462)

    2013-05-01 16:35:13.350 SEVERE: Unknown Exception in: com.sygate.scm.server.task.IISCacheTask

    java.io.FileNotFoundException: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\command\80FAF72BAC10D03801F6E6293F488CC5.xml (The system cannot find the path specified)

                at java.io.FileOutputStream.open(Native Method)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

                at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

                at com.sygate.scm.server.task.IISCacheTask.publishCommand(IISCacheTask.java:704)

                at com.sygate.scm.server.task.IISCacheTask.updateCommandCache(IISCacheTask.java:573)

                at com.sygate.scm.server.task.IISCacheTask.run(IISCacheTask.java:168)

                at java.util.TimerThread.mainLoop(Timer.java:512)

                at java.util.TimerThread.run(Timer.java:462)



  • 2.  RE: Need Assistance "Java.io.FileNotFoundException"

    Posted May 01, 2013 06:28 PM

    Are they reporting in to the SEPM? Are all computers not updating or just a few?

    Enable sylink logging on an affected client to see what is going on. You can post the log here. Let it run thru a few heartbeats

    How to enable Sylink debugging for the Symantec Endpoint Protection 11.x and 12.1 client in the Windows Registry

    Article:TECH104758  |  Created: 2008-01-18  |  Updated: 2013-02-26  |  Article URL http://www.symantec.com/docs/TECH104758

     



  • 3.  RE: Need Assistance "Java.io.FileNotFoundException"

    Posted May 02, 2013 01:37 AM

    Hi

    Please upgrade the SEPM server to latest version of SEP 12.1.2 MP1

    Regards

     



  • 4.  RE: Need Assistance "Java.io.FileNotFoundException"
    Best Answer

    Posted May 02, 2013 07:20 AM

    Hi Hydrolus,

    The advice to upgrade is good advice (you are runnign a version of SEPM mor than 3 years old), but I doubt it alone will fix your issue.

    These Connect threads had the same errors about connectign to the database:

    https://www-secure.symantec.com/connect/forums/sepm11-database-managment-console-not-starting

    https://www-secure.symantec.com/connect/forums/sep-management-console-and-services-not-working

    https://www-secure.symantec.com/connect/forums/failed-connect-database-server-sepm

    https://www-secure.symantec.com/connect/forums/embedded-database-not-running#comment-2354491

    Please do keep this thread up-to-date with your progress!

    Mick



  • 5.  RE: Need Assistance "Java.io.FileNotFoundException"

    Posted May 02, 2013 08:02 AM

    Hi

    Its always good to have the latest version as it has many fixes

    Regards

     



  • 6.  RE: Need Assistance "Java.io.FileNotFoundException"

    Posted May 02, 2013 08:32 AM

    Thank you very much for the suggestions.

    Should I upgrade SEPM first before I try correct the connecting to database error?

    Does there exsist a step by step guide on upgrading/migrating to 12.1?

     

    Thank you



  • 7.  RE: Need Assistance "Java.io.FileNotFoundException"

    Posted May 02, 2013 08:40 AM

    This will help:

    Best practices for upgrading to Symantec Endpoint Protection 12.1.2
    https://www-secure.symantec.com/connect/forums/best-practices-upgrading-symantec-endpoint-protection-1212



  • 8.  RE: Need Assistance "Java.io.FileNotFoundException"

    Posted May 14, 2013 09:37 AM

    Thank you for the support!  I used the techniques described in the post you encouraged me to use;

    https://www-secure.symantec.com/connect/forums/sep-management-console-and-services-not-working

     

    At this point, definitions have been updated and connection to all clients is confirmed.

    The issue I'm now having is updating the definitions.  The company policy at my place of employment requires us to only use definitions from Symantec that have been tested.  Once the definitions are available I usually drop the .VJB file into C;\program Files\symantec\symantec Endpoint Protection Manager\data\inbox\content\incomming.  Within a hour or so all clients are normally update to the newest definitions.  Currently this is not happening.  I was told it could be related to the disk drive not having enough space.  I have at least 2GB of space available on the drive. 

    Any thoughts or ideas?

     

    Thank you



  • 9.  RE: Need Assistance "Java.io.FileNotFoundException"

    Posted May 15, 2013 04:57 AM

    2GB of free space is till bit low - the defs take couple hundred of MB and SEPM still need to process those, add to DB - this take temp space on the drive as well.



  • 10.  RE: Need Assistance "Java.io.FileNotFoundException"

    Posted May 16, 2013 08:33 AM

    Thanks again for your suggestions...I cleared out some more space, about 7 GB and it worked!  Thank you very much.

    Take Care!



  • 11.  RE: Need Assistance "Java.io.FileNotFoundException"

    Posted May 16, 2013 09:16 AM

    Excellent news!

    If time allows, can you mark this thread "solved"?  That way it will be indexed in searches and may benefit future admins in the same situation.

    With best regards,

    Mick