Endpoint Protection

i cannot install sep keeps rolling back tryed all other options need to get the uninstall program

Hello snschris,

You will need to contact Technical Support in order to obtain the Cleanwipe program to remove SEP. Have you also tried running a repair install from add/remove or does the MSI installation process still rollback?

Technical Support:

http://www.symantec.com/business/support/contact_techsupp_static.jsp

Run the SEP Support Tool. It provides some useful information for troubleshooting. It's found in the /Tools folder.

Hello,

Please check out the below link,

Manual uninstallation documents for Symantec Endpoint Protection and  AntiVirus and Symantec Client Security,

http://www.symantec.com/business/support/index?page=content&id=TECH96924&actp=search&viewlocale=en_US&searchid=1320238227014

you can use Cleanwipe removal tool to uninstall SEP.

Please call Tech support to get Cleanwipe tool (third party tool)

Regional Support Telephone Numbers:

United States: https://support.broadcom.com (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Hi,

If you want we can also paste the Installation logs, we can fix it .

SEP keeps rolling back

If we have virus in system we cont install the antivirus  before installing antivirus we should clean the system with third party tools like NNS, stinger combofix, Trozen remover.....etc......

After cleaning the machine we should uninstall the SEP old version after uninstalling we should delete the symantec folders in the client machine i.e., 

Go to 'C' drive progream files and delete the symantec  folder and go to common files and delete the symantec folder and document settings  all user application data delete the symantec folder 

Restart the machine and install the SEP new version  update with latest version.

They're right. Probably infected by malware. You can try using the Symantec Endpoint Recovery Tool. This is used to remove memory resident malwares. Takes about 2 hours to scan.

http://www.symantec.com/docs/TECH131732