I just need help how to fix this out-of-date clients regarding the Download Protection Content. Totally we have 11000+ endpoints and I just having a problem with out-of-date Download Protection content which affects 200 endpoints. Any solution or what is the cause of this? and one more thing some also get outdated with IPS and SONAR.
Thanks and regards.
Have you tried sending the update command to the clients via the SEPM?
Yes, I already do that in most of the out-of-date clients.
Run the symhelp tool on an affected one to see if content is corrupt
Troubleshooting computer issues with the Symantec Help support tool
So it could be that the policy is what cause the clients to not update the Download Protection Content?
Nevermind, looks to be SNAC only.
Run symhelp on an affected one. Could be that content is corrupt or possibly some other issue causing it.
So if this is a corrupted content, it means, I need to manually remove the corrupted content and also update it manually?
You would need to remove manually. Once the bad content is removed, it should update automatically.
That's assuming it is corrupt content in the first place.
Yah, thanks for the help Brian. Really appreciate your kind help.
Always happy to help out :)