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Need help with Ghost client error

Updated: 21 May 2010 | 1 comment
eklundj's picture
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When I install the Ghost client, I get the following error on some machines bit not other identital machines.
Thanks for you help.

Symantec Ghost Client Agent
An exception has occurred of type C0000005
C:\Program Files\Symantec\Ghost - C:\Program Files\Symantec\Ghost\ngctw32.exe 11.0.1.1533
[ Limited backtrace only ]
SysAllocString+0x3E30
SysAllocString+0x30D9
e:\depot\ghost\gss2.0\ghost\configureagent\agentlib\keymgr.cpp#334:KeyInfo::check
    unsigned int * buf =
regPath+0xCE0
Library::Gc::SStatic::SStatic+0xF
0xCCCCCCCC

EklundJ

Comments

Nigel Bree's picture
20
Nov
2009
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Resolved in 2.0.2 or by making sure server is also at 2.0.1

This was reported a few times when GSS2.0.1 came out - I discuss the cause here and here - before we released the 2.0.2 LiveUpdate to GSS2.0 in early 2008

What has changed since then is that *now* the best solution is to use LiveUpdate and apply the installer that it downloads to ensure that your GSS servers are at version 2.0.2 (build 1573); that version should interoperate cleanly with the 2.0.1 client that is causing this problem, and should upgrade the clients to the 2.0.2 version that doesn't have that specific problem it all, since that way you also are running at the most stable version of the GSS 2.0 series.