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Need help restoring exchange mailbox folder...first time doing it

Created: 21 Jun 2013 | 5 comments

I am running netbackup 7.5 on linux and need to restore an exchange email folder from a are the steps I have taken thus far.

Used BAR to select what needs to be restored, started restore, found I need to move the backup from tape to disk.

Duplicated the data from tape to disk.

Now I cannot get the data that is on disk to become to primary so when I try the restore it fails because it is reading from tape which it cannot do.

When I go to the catalog and search for the backup id to promote to primary I get the following error:

INF - Skipping backup id xxx123.xxxccvv.org_1326858639001, copy 1 is expired.

Please help me. :(

Operating Systems:

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nevin123's picture

Maybe I should mention that I tried this command and it appears to not have worked:

/usr/openv/netbackup/bin/admincmd/bpduplicate -npc 2 -backupid xxx123.xxxccvv.org_1326858639001

Solution4all's picture


Image on disk is getting expired after duplicate backup.

Retention starts from original (source) backup not from duplicate please try to set retention to 1 year or more and rerun duplicate.

Eg.If you are trying to restore from Backup taken on 2nd April and while duplicating you have selected 1 month retention Duplicated image will get expired on 1 may and it has passed. You won't be able to see that image in BARGUI. you need to increase retention while running duplicate job.


RamNagalla's picture

please post the output of command

bpimagelist -backupid <backup id> -L 

nevin123's picture
Backup ID:         backupid xxx123.xxxccvv.org_1326858639001
Policy:            Exchange_GRT_Weekly_Full_Daily_Incr
Policy Type:       Ms-Exchange-Server (16)
Proxy Client:      (none specified)
Creator:           root
Name1:             (none specified)
Sched Label:       Exchange_Full
Schedule Type:     FULL (0)
Retention Level:   3 months (5)
Backup Time:       Sat 18 May 2013 04:23:21 AM CD (1368869001)
Elapsed Time:      13981 second(s)
Expiration Time:   Fri 10 Oct 2014 08:08:08 AM CD (1412946488)
Compressed:        no
Client Encrypted:  no
Kilobytes:         367376211
Number of Files:   17299
Number of Copies:  1
Number of Fragments:   3
Histogram:         0 0 0 0 0 0 0 0 0 0
DB Compressed:     yes
Files File Name:   Exchange_GRT_Weekly_Full_Daily_Incr_1368869001_FULL.f
Previous Backup Files File Name:   (none specified)
Parent Backup Image File Name:   (none specified)
SW Version:        (none specified)
Options:           0x0
MPX:               0
TIR Info:          0
TIR Expiration:    Wed 31 Dec 1969 06:00:00 PM CS (0)
Keyword:           (none specified)
Ext Security Info: no
File Restore Raw:  no
Image Dump Level:  0
File System Only:  no
Object Descriptor: (none specified)
Previous BI Time:  Wed 31 Dec 1969 06:00:00 PM CS (0)
BI Full Time:      Wed 31 Dec 1969 06:00:00 PM CS (0)
Request Pid:       0
Backup Status:     0
Stream Number:     12
Backup Copy:       Standard (0)
Files File size:     1153980788
PFI type:     0
Primary Copy:      2
Image Type:        0  (Regular)
Job ID:            100622
Num Resumes:       3
Resume Expiration: Wed 31 Dec 1969 06:00:00 PM CS (0)
Data Classification:    (none specified)
Data_Classification_ID: (none specified)
Storage Lifecycle Policy:    (none specified)
Storage Lifecycle Policy Version:    0
STL_Completed:      0
Remote Expiration Time: Wed 31 Dec 1969 06:00:00 PM CS (0)
Origin Master Server:  (none specified)
Origin Master GUID:    (none specified)
Snap Time:      Fri 17 May 2013 08:00:31 PM CD (1368838831)
IR Enabled:      no
Client Character Set:     1
Image On Hold:     0
Indexing Status:   0
Copy number:       1
 Fragment:         1
 Kilobytes:        0
 Remainder:        0
 Media Type:       Disk (0)
 Density:          qscsi (0)
 File Num:         0
 ID:               /main_stage/backupid xxx123.xxxccvv.org_1326858639001_C1_F1_R3
 Block Size:       65536
 Offset:           0
 Media Date:       Wed 31 Dec 1969 06:00:00 PM CS (0)
 Dev Written On:   -1
 Flags:            0x0  
 Media Descriptor:
 Expiration Time:  Wed 31 Dec 1969 06:00:00 PM CS (0)
 MPX:              0
 retention_lvl:    1 week (0)
 Try to Keep Time:  Wed 31 Dec 1969 06:00:00 PM CS (0)
 Copy Creation Time:  Wed 31 Dec 1969 06:00:00 PM CS (0)
 Data Format:      Tar
 checkpoint:       0
 resume num:       3
 Key tag:          *NULL*
 STL tag:          *NULL*
 Copy on hold:     0
Copy number:       2
 Fragment:         1
 Kilobytes:        332180992
 Remainder:        0
 Media Type:       Media Manager (2)
 Density:          hcart3 (20)
 File Num:         12
 ID:               001436
 Block Size:       262144
 Offset:           875042
 Media Date:       Mon 20 May 2013 04:28:07 PM CD (1369085287)
 Dev Written On:   0
 Flags:            0x0  
 Media Descriptor:        ?
 Expiration Time:  Fri 10 Oct 2014 08:08:08 AM CD (1412946488)
 MPX:              0
 retention_lvl:    3 months (5)
 Try to Keep Time:  Wed 31 Dec 1969 06:00:00 PM CS (0)
 Copy Creation Time:  Wed 22 May 2013 09:33:16 PM CD (1369276396)
 Data Format:      Tar
 checkpoint:       0
 resume num:       0
 Key tag:          *NULL*
 STL tag:          *NULL*
 Copy on hold:     0
Copy number:       2
 Fragment:         2
 Kilobytes:        35195219
 Remainder:        0
 Media Type:       Media Manager (2)
 Density:          hcart3 (20)
 File Num:         5
 ID:               001300
 Block Size:       262144
 Offset:           1186455
 Media Date:       Sun 19 May 2013 04:23:09 PM CD (1368998589)
 Dev Written On:   0
 Flags:            0x0  
 Media Descriptor:        ?
 checkpoint:       0
 resume num:       0
 Copy on hold:     0
nevin123's picture

Any idea why those are set to expire in 1969?

I went ahead and changed the experation date to Fri 10 Oct 2014 08:08:08 AM CD (1412946488) and am in the process of duplicating it back to disk.

Thank you for the help so far and I will mark a solution when I know it works, thanks again.