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Need more subcategory

Updated: 22 May 2010 | 1 comment
llian's picture
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Does anyone know how to add more subcategory, currently HelpDesk only allow 1 main category with three subcategory, but I need more subcategory for our environment.

Can someone show me step by step.

Thanks.

Lillian

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tbonsal1's picture
25
Nov
2008
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Check out Altiris KB

Check out Altiris KB Article 35318
https://kb.altiris.com/article.asp?article=35318&p=1

The "subWorkItemEditGeneral.ascx" is located in "%ProgramFiles%\Altiris\Helpdesk\AeXHD\templates"