Need Path to Tape help urgently...Help!
Alright, we've been dealing with this problem for over a week now. Need help urgently.
We just recently installed a Quantum DXi8500 (configured as VTL) to compliment our Quantum i2000 physical library. We can write data to the DXi fine, it's when we go to duplicate the data off to physical tape where we run into problems. We get HUGE spikes in network traffic that basically shuts down our network. We have our master server set up as NDMP host, when we dupe from it it goes over fiber as it should and we get no spike, but any other media server and it goes over ethernet....the way we were sold this was the media server would just coordinate the data being pushed from the VTL to physical, and it wouldn't have to perform any read/writes....but it isn't happening that way.
We've contacted support numerous times and are basically getting nowhere. Is there some way to make the media servers facilitate path to tape like our master server does without using ethernet?