File Share Encryption

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  • 1.  Need to recover encrypted partition, it showing RAW after format

    Posted Aug 07, 2015 07:18 AM

    Dear All,

    Please help me here, 

    As per our security, all IT support team should have Disk encryption, so I had install the Symantec desktop encryption 10.3.1 and encrypted the disk,

    my system had three partition , C: windows 7, D: Data and E: Data

    but due to RSA issue I had to format C: drive Windows 7 machine and then I install the windows 8 on C drive.

    but before formatting I forget to decrypt the Hard Drive... :( my Bad,

    After installing win 8, my D: drive and E: Drive are showing as a RAW drives and asking me to format.

    I remember the old User ID and Password for Symantec.

     

    Could anyone please help me in this, any single option to retrieve my data: will be great help. 

     

    Thanks 



  • 2.  RE: Need to recover encrypted partition, it showing RAW after format

    Posted Aug 10, 2015 12:55 AM

    Hi matinkadri,

    It is not recommend to re-encrypt the C drive as this will result in overwriting the session key and PGPWDE01 file which contains the drive encryption information and makes the disk unrecoverable.

    You can try to use the recover option mentioned following article - 

    http://www.symantec.com/docs/TECH170574



  • 3.  RE: Need to recover encrypted partition, it showing RAW after format

    Posted Aug 14, 2015 10:56 PM

    Okay, Thanks for the reply. 

    But there is one issue, I already encrupted the drive again. 

    before your post :( 

    Now ? Any possible way that I can try.. Please help me.