Endpoint Protection

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  • 1.  need reporting mails with complete details

    Posted Apr 28, 2009 02:47 AM
    Hi All,

    I am running Symantec antivirus server with 10 clients. I have configured the reporting server also to send report by email and I am getting mails from reporting server without any problem. But I want to receive mails as complete details mail itself. right now I am getting mails with only a URL to login and check the report.

    Please let me know if it is possible with reporting server.

    Gurdeep Singh


  • 2.  RE: need reporting mails with complete details
    Best Answer

    Posted Apr 28, 2009 02:53 AM
    You can have the reports sent as .mht files which is readable directly from the mail (no link)


  • 3.  RE: need reporting mails with complete details

    Posted Apr 28, 2009 03:17 AM
    This works by default if you create a scheduled report in SEP 11 MR4 SP1a


  • 4.  RE: need reporting mails with complete details

    Posted Apr 28, 2009 04:43 AM
    Are you using SEPM or SAV?


  • 5.  RE: need reporting mails with complete details

    Posted Apr 28, 2009 05:26 AM
     No you cant read mails striaght off the mail as text in body. You will get only as attachments as Max said in .MHT formats. They are light weight anyways.


  • 6.  RE: need reporting mails with complete details

    Posted Apr 28, 2009 03:24 PM
    I have been looking for a way to read the MHT files on a mobile device.  We are a blackberry shop and they don't read them currently.   I have forward the emails to people running windows mobile devices and nobody was able to read them on those either.  Anyone had any luck reading them on a mobile device.  I mainly use the it for alerts when too much virus activity is detected and its a bit of a pain to have to log in to a machine to see what is going on.


  • 7.  RE: need reporting mails with complete details

    Posted Apr 28, 2009 03:38 PM
    I found software that runs on Windows Mobile, but not for Blackberry.  I just did a quick search again and I haven't seen anything for the Blackberry to open Microsoft's proprietary .MHT files.  I really wish Symantec would change the format to plain text.


  • 8.  RE: need reporting mails with complete details

    Posted Apr 29, 2009 12:12 AM
    Hi

    I am using SAV and please let me know from where I can set this "sent as .mht files". I am not able to find this option


  • 9.  RE: need reporting mails with complete details

    Posted Apr 29, 2009 05:40 AM
    Hi Gurdeep,

    I'm have more knowledge with SEP versus SAV (even though I've been using SAV since version 8).  I don't recall MHT attachments being an option with SAV (I could be wrong) with my latest experience with 10.0.6.  As I recall, the email notification I got from SAV had all of the information I needed (name of file, path, infection, etc.).  Is there a specific reason you're looking for MHT attachments?  It sounds to me from your original post that you may not have email notifications set up properly to begin with (I vaguely remember configuring this on the auto protect / scan options to email the infection information to me).