Endpoint Protection

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  • 1.  Need solution about SEP MR4 MP2

    Posted Sep 02, 2009 07:34 AM
    After fresh Installed a SEP MR4 MP2 on a server  i was getting a problem. Any anti-virus site can't be opend like Symantec, AVG, Kaspersky etc...... But  Internet working is fine........What's the exact problem......No error msg is showing.....

    Anyone can help me......

    Regards,
    Shiva....


  • 2.  RE: Need solution about SEP MR4 MP2

    Posted Sep 02, 2009 07:40 AM
     When i deployed a 32bit package on client pc.....Installation is running and mid of installation is roll back. Installation is not completed.

    Anybody can help me.....

    Regards,
    Shiva....


  • 3.  RE: Need solution about SEP MR4 MP2

    Posted Sep 02, 2009 07:46 AM
    If you are not able to open security sites. then you are in trouble , you got  a famous virus..

    its gonna be hectic for a while but u need to follow all the steps mentioned here.

    SEP installation might roll backbecause of this.. u need to clean so that we can run the install

    follow all the steps mentioned in this doc

    http://www.symantec.com/security_response/writeup.jsp?docid=2009-011316-0247-99


  • 4.  RE: Need solution about SEP MR4 MP2

    Posted Sep 02, 2009 07:53 AM

    Open a database backup and restore. Then click a backup it automatically choose a path C:\Program Files\Symantec\Symantec Endpoint Protection Manager\backup. 

    I want to assign the different location in back up, when i take a backup

    Help about this problems....

    Regards,
    Shiva....



  • 5.  RE: Need solution about SEP MR4 MP2

    Posted Sep 02, 2009 08:02 AM

    Go to start --> Run---> Type  %temp%,  enter
    look for  a file SEP_Inst.log
    paste the file here.
    If the file is very big, search for return value 3 and paste 10 above and below it .



  • 6.  RE: Need solution about SEP MR4 MP2

    Posted Sep 02, 2009 08:20 AM
    Go to the command prompt and type net stop dnscache , this will clear the dns cache and allow  you to go tothe security vendor's site.
    If that does not work then try NSS
    Run NSS
    Restart the computer in safe mode with networking  and run NSS


  • 7.  RE: Need solution about SEP MR4 MP2

    Posted Sep 02, 2009 01:11 PM
    You can check this document to chnage the path for backup.

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008010223062548

    Also you will need to run the Nortan security scan.



  • 8.  RE: Need solution about SEP MR4 MP2

    Posted Sep 03, 2009 12:13 AM
     This is really helpful for me.....Thnaks kavin....


  • 9.  RE: Need solution about SEP MR4 MP2

    Posted Sep 03, 2009 02:47 AM
     any SEP_inst.log


     Regards
    Shiva...


  • 10.  RE: Need solution about SEP MR4 MP2

    Posted Sep 03, 2009 08:37 AM
    Then Download NSS and run it .the link is my post below