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need urgent solution to fix the backup fail issue.!!

Created: 30 Nov 2012 • Updated: 04 Dec 2012 | 2 comments
This issue has been solved. See solution.

Error category    : Security Errors
Error             : e0009b51 - The logon account does not have the appropriate privileges. Assign the Windows user rights "Back up files and directories" and "Restore files and directories" to the specified logon account, or use another logon account.

For additional information regarding this error refer to link V-79-57344-39761

::Pls anybody help me to fix the above error. need urgent help!!

Thanks in advance.

::detailed error msg below

Job name            : Bckup DATA - THURSDAY
Job type            : Backup
Job status          : Failed
Job log             : C:\Program Files\Symantec\Backup Exec\Data\BEX_COMVC_06093.xml
Server name         : VM1
Selection list name : Backup DATA DAILY
Device name         : Bckup Thursday
Target name         : Backup Thursday
Media set name      : Keep Data for 1 Weeks
Error category    : Security Errors
Error             : e0009b51 - The logon account does not have the appropriate privileges. Assign the Windows user rights "Back up files and directories" and "Restore files and directories" to the specified logon account, or use another logon account.

For additional information regarding this error refer to link V-79-57344-39761
Job Summary Information
Byte count          : 0 bytes
Job rate            : 0.00 MB/Min (Byte count of all backup sets divided by Elapsed time for all backup sets)
Files               : 0
Directories         : 0
Skipped files       : 0
Corrupt files       : 0
Files in use        : 0
Original start time : Friday, November 23, 2012 1:00:00 AM
Job started         : Friday, November 30, 2012 1:00:03 AM
Job ended           : Friday, November 30, 2012 1:00:08 AM
Elapsed time        : 00:00:05

Comments 2 CommentsJump to latest comment

ZeRoC00L's picture

Check this technote what rights the Backup Exec Service Account requires:

http://www.symantec.com/business/support/index?page=content&id=TECH23689

If you require urgent assistance, also call Symantec Technical support.
Posting in this forum does not guarantee that someone can help you (quickly).

If this response answers your concern, please mark it as a "solution"

SOLUTION
jpkumar's picture

TQ ZeR0C00L....

I changed logon credentials to another admin account. problem solved.