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Need Virus removal Tool

Created: 10 Apr 2012 • Updated: 10 Apr 2012 | 5 comments
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Some of my system are infected in virus i need some virus removal tool.

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Ashish-Sharma's picture

scan the system in safe mode. also make sure that the systems in network are upto date with AV signatures and patches

Check this link.

Thanks In Advance

Ashish Sharma

Simpson Homer's picture

How do u know that there's a virus on your machine? Is symantec detecting any threat? Have you seen any scan logs or any other threat logs from the SEP client. What is the threat getting detected as?

Mithun Sanghavi's picture


Was the Symantec Installed on these machines, which are infected?

If yes, what Threat is being detected by Symantec?

If not, there are useful some tools that are provided by Symantec for help with finding those hard to detect threats.

1.       The Power Eraser Tool eliminates deeply embedded and difficult to remove threats that traditional virus scanning doesn't always detect.

2. The SERT (Symantec Endpoint Recovery Tool)is useful in situations where computers are too heavily infected for the Symantec Endpoint Protection client installed upon them to clean effectively.

3. The Load point Analysis Tool generates a detailed report of the programs loaded on your system. It is helpful in listing common loadpoints where threats can live.

Rapid Release Virus Definitions –

Power Eraser tool –

How To Use the Symantec Endpoint Recovery Tool with the Latest Virus Definitions

Support Tool with Power Eraser Tool included –

How to use the Load Point Analysis within the Symantec Support Tool to help locate suspicious files

If you are unable to remove the threat(s) from your systems, please submit the suspected files to Symantec or ThreatExpert for analysis. New signatures will be created and included in future definition sets for detection.

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

NRaj's picture

Try the below.


Symantec Power Eraser User Guide

The following might help.

Best practices for troubleshooting viruses on a network

Preventing a virus from using the AutoRun feature to spread itself

How to use the Load Point Analysis within the Symantec Support Tool to help locate suspicious files

Hope it was useful.