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Net backup 6.5.5 compatible with IBM ULT3580 TD4

Updated: 21 May 2010 | 4 comments
Lisa804u's picture
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This issue has been solved. See solution.

Hi ,

I am having Windows 2003 standard with SP2 server .on this server Veritas NEtbackup 6.5.5 Ver is running ....

Ealier on this IBM LTO -2 drive is connected . Now we had procure IBM ULT3580 TD4 -SAS ,Is this device is compatible with Veritas...

I had configure the same but some time i am getting media write error(84)

PLease help..

Comments

Marianne van den Berg's picture
27
Jan
2010
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Check the Device

Check the Device Compatibility Guide: ftp://exftpp.symantec.com/pub/support/products/Net...
From what I can see, it is not supported.... Only Ultrium 3 on W2003 Enterprise Edition.
Did you check with IBM and Symantec before purchasing the drives?

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links

Lisa804u's picture
27
Jan
2010
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NO ... but how can we proceed

NO ... but how can we proceed with this... we are able to take backup but sometimes it is giving error (CRC) i.e.  media write error(84)

Marianne van den Berg's picture
28
Jan
2010
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CRC errors on brand new

CRC errors on brand new tapes? These errors are normally seen on old tapes that are no longer trustworthy.
All I can suggest is that you work through the suggestions in the Status 84 In-Depth Troubleshooting Guide.

Extract:
As an application, NetBackup has no direct access to a device, instead relying on the operating system (OS) to handle any communication with the device. This means that during a write operation NetBackup asks the OS to write to the device and report back the success or failure of
that operation. If there is a failure, NetBackup will merely report that a failure occurred, and any troubleshooting should start at the OS level. If the OS is unable to perform the write, there are three likely causes; OS configuration, a problem on the SCSI path, or a problem with the device.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links

Lisa804u's picture
02
Feb
2010
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Hi i able to resolve problem

Hi i able to resolve problem lies with LTO Device.... after replacing the same with another one backup working fine on same media....

thanx    ....