Hello All,

I have brand new NetBackup 5220. Doing the initial installation. Basics, set-up IP address, hostname, DNS, ipmi address etc. As this is the only Netbackup appliance we have on-site I want it to be master.

In simple terms it will not become master. After each basic set-up attemp the set-up GUI reverts to asking the same questions. It asks hostname, IP, DNS etc.

Digging deeper via Suse Linux command line (support, maintenance, elevate) I can see the following in the file /usr/openv/netbackup/bp.conf:

host01:/usr/openv/netbackup # more bp.conf
SERVER = host01
CLIENT_NAME = host01
USE_VXSS = PROHIBITED
VXSS_SERVICE_TYPE = INTEGRITYANDCONFIDENTIALITY
EMMSERVER = host01
VXDBMS_NB_DATA = /usr/openv/db/data
VERBOSE = 1
PREFERRED_NETWORK = 10.193.36.76 PROHIBITED
NETBACKUP_APPLIANCE_MODE = FACTORY_INSTALL
IP_ADDRESS_FAMILY = AF_UNSPEC
LIST_FS_IMAGE_HEADERS = NO
 

The problem is the line

NETBACKUP_APPLIANCE_MODE = FACTORY_INSTALL

which should read

NETBACKUP_APPLIANCE_MODE = MANUAL_MASTER_APPLIANCE

I have even changed the role via ti CLISH as follows: Main Menu -> Appliance -> Master.

It confirms that it is master but never changes the bp.conf. So stays in factory install mode and hence GUI asks basic set-up questions again.

Anyone got any suggestions or help?

I have already reimaged from the USB key once.

Thanks in advance,

Kevin.