NetBackup 6.5.5, "Needs Cleaning" comment removal?
I'm running NetBackup 6.5.5 on Windows Server 2003 with an ADIC Scalar 24, one robot and two IBM Ultrium TD3 drives. When I try to run a backup job the job gets stuck at "mounting" and never gets past that. I see that both drives have a comment of, "Needs Cleaning." I have run the following commands...
C:\Program Files\Veritas\Volmgr\bin>tpclean -L
C:\Program Files\Veritas\Volmgr\bin>tpclean -M IBM.ULTRIUM-TD3.000
C:\Program Files\Veritas\Volmgr\bin>tpclean -M IBM.ULTRIUM-TD3.001
...and the drive comment is removed. But, when I try to restart a backup job manually the job gets stuck at "mounting" again and the "Needs Cleaning" comment comes back. I inherited this position and the guy before me didn't have any cleaning tapes (I've got some on order) but until they arrive is there any way to get the backups to run?