Video Screencast Help

Netbackup 6.5.6 to 7.5 new hardware

Created: 23 Jan 2013 • Updated: 05 Mar 2013 | 3 comments
This issue has been solved. See solution.

I've got a slight issue.  Current master/media (Windows 2003 32-bit) is running NB 6.5.6 and doesn't meet the miniumum hardware requirements to upgrade to 7.5.  Purchased a new server which is running Windows 2008 standard 64-bit.  I have performed a catalog backup on the current master and removed the server from the domain.  I renamed the new 2008 server the same as the the old master and gave it the same IP address.

Here is where my problem starts.  I was going to install 6.5.6 on the new server and then reocver the catalog, check all polcies etc to ensure operation and then upgrade to 7.5.  However, I do not have the 64-bit verion of 6.5 only the 32-bit.  Symantec tech support told me I should be able to install the 32-bit on the 2008 server as 6.5 is no longer available  Tried and it keeps telling me to use a 64-bit version.

Any ideas how I can get around this?  I know I can't recover a 6.5.6 catalog backup using 7.5.  Thanks.

Comments 3 CommentsJump to latest comment

Marianne's picture

Your Symantec engineer must be a newbie...
6.5.4 patches contained full release for 64-bit:

6.5.4 - List of NetBackup 6.5.4 Release update links:

New Media released in 6.5.4:

The 6.5.4 release includes a new base install for Windows 2003/2008 x64 and new installations for NOM 64-bit proliferations.  These downloads are intended for new installations only and are not to be used for upgrading from previous releases.  Please follow the specific instructions documented in the 'To install:' section of each download.

CD Image NB_6.5.4.Winx64_CD.exe provides a media refresh to 6.5.4 for Veritas NetBackup (tm) servers and clients only on Windows 2008 and Windows 2008 Server Core x64 platforms, and for new installs on Windows 2003 x64 platforms

Note:  This CD also contains the x64 Java console and uses VSS as the default option for Windows Open File Backup (WOFB).

Followed by:

6.5.6 - List of NetBackup 6.5.6 Release update links:

Please upgrade to 7.5 ASAP - W2008 R2 is only officially supported as Master server as from 7.0.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Jim Webber's picture

Thanks you very much!  Looks like exactly what I am in need of.

ouzmoutous's picture


I have a similar problem. Except that I'm looking for a tech note like (especially the ISO) but for Unix (precisely a Red Hat 5 64bits). Do you know where I can find it ? (I have been in contact with NetBackup support for 2 days without success).