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Netbackup 7.0 Agent installation on Linux release 5.5

Created: 30 Sep 2010 | 4 comments
salamz's picture
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well i m trying to install Netbackup 7.0 Agent on my linux machine with Kernal version 2.6 and release 5.5 64bit but i m unable to install it.

i m getting the error for compatibility issue. can any one guide me for that.

find the screen shot attached.

 

Regards
Salamz

Comments

Andy Welburn's picture
30
Sep
2010
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Is this a totally new client or

are you upgrading from a previous NB version?

Regards Andy

"It's not too late to panic ..."

CRZ's picture
01
Oct
2010
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File /tmp/install_trace.26524 contains a trace of this install.

File /tmp/install_trace.26524 contains a trace of this install.
That file can be deleted after you are sure the install was successful.

Could we get the contents of your trace?

 

Yasuhisa Ishikawa's picture
03
Oct
2010
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prodapps01 really running with 64bit kernel?

Linux5.5_32_64.JPG  shows prodapps02 is runnging with 32bit PAE kernel.

I guess prodapps01 is also running with 32 bit kernel that NetBackup 7.0 does not support.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

squirrelking's picture
06
Oct
2010
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Take a screenshot of "uname

Take a screenshot of "uname -a" on the prdapps01 server, as that's the server you're trying to install NBU 7 onto. Your screenshots don't have that server in them.

99% of the time, the error you are getting is from the client being a 32 bit client, which NBU 7 doesn't support.