Netbackup 7.0 all of a sudden can't UP tape drive! Stopped working suddenly
Created: 27 Mar 2013 | 13 comments
After 1 year using the current configuration, we didn't change anything nor did update anything, the backups were running correctly and perfectly.
Since yesterday the backups are no longer happening, syslog shows:
Mar 26 23:02:10 SPVVJ-HRSATS-BKP00 tldcd: [ID 131361 daemon.error] TLD(0) key = 0x3, asc = 0x30, ascq = 0x0, INCOMPATIBLE MEDIUM INSTALLED
Mar 26 23:02:10 SPVVJ-HRSATS-BKP00 tldcd: [ID 719803 daemon.error] TLD(0) Move_medium error
Mar 26 23:02:55 SPVVJ-HRSATS-BKP00 ltid: [ID 434987 daemon.error] Operator/EMM server has DOWN'ed drive HP.ULTRIUM4-SCSI.000 (device 0)
Whenever I try to do run a job, it shows error code 2009 or 252.
The tape drive stays in this state:
I thought it could be a stuck tape, so I temporarily froze the tape the jobs were trying to write, but the error persists whenever requesting other tapes:
Can you guys please help me? I'm not an expert in this. Which logs can I see to identify correctly what is happening?