Netbackup 7.0 Linux - TL4000 only a working drive
Created: 08 Feb 2013 | Updated: 11 Feb 2013 | 20 comments
This issue has been solved. See solution.
Netbackup 7.0 Linux - TL4000 only a working drive:
Greetings!, I have a problem, (which appeared returned from my vacation), I have set up a media manager TLD - hcart2 TL4000, the problem is I can not do more than one job simultaneously to this medium, which earlier if possible, I give details:
Conf Media Manager.-
Only 001 mounts tapes.-
[root@backup6m-bkp bin]# /usr/openv/volmgr/bin/vmoprcmd -d
PENDING REQUESTS
<NONE>
DRIVE STATUS
Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId
0 hcart2 TLD - No - 0
0 hcart2 TLD - No - 0
1 hcart2 TLD Yes 000011 000011 Yes Yes 0
1 hcart2 TLD Yes 000011 000011 Yes Yes 0
2 hcart2 TLD - No - 0
2 hcart2 TLD - No - 0
3 hcart2 TLD - No - 0
3 hcart2 TLD - No - 0
ADDITIONAL DRIVE STATUS
Drv DriveName Shared Assigned Comment
0 IBM.ULT3580-HH5.000 No -
0 IBM.ULT3580-HH5.000 No -
1 IBM.ULT3580-HH5.001 No backup6m-bkp
1 IBM.ULT3580-HH5.001 No backup6m-bkp
2 IBM.ULT3580-HH5.002 No -
2 IBM.ULT3580-HH5.002 No -
3 IBM.ULT3580-HH5.003 No -
3 IBM.ULT3580-HH5.003 No -
SCSI devices.-
[root@backup6m-bkp bin]# lsscsi
[0:0:0:0] disk VMware Virtual disk 1.0 /dev/sda
[1:0:0:0] disk EQLOGIC 100E-00 6.0 /dev/sdb
[1:0:1:0] disk EQLOGIC 100E-00 6.0 /dev/sdc
[1:0:2:0] disk EQLOGIC 100E-00 6.0 /dev/sdd
[1:0:3:0] disk EQLOGIC 100E-00 6.0 /dev/sde
[2:0:0:0] tape IBM ULT3580-HH5 C7RD /dev/st0
[3:0:0:0] tape IBM ULT3580-HH5 C7RD /dev/st1
[8:0:0:0] tape IBM ULT3580-HH5 C7RD /dev/st2
[9:0:0:0] tape IBM ULT3580-HH5 C7RD /dev/st3
[10:0:0:0] mediumx IBM 3573-TL B.60 -
[11:0:0:0] mediumx IBM 3573-TL B.60 -
[12:0:0:0] tape IBM ULT3580-HH5 C7RD /dev/st6
[13:0:0:0] tape IBM ULT3580-HH5 C7RD /dev/st7
[16:0:0:0] tape IBM ULT3580-HH5 C7RD /dev/st4
[17:0:0:0] tape IBM ULT3580-HH5 C7RD /dev/st5
Job Queued.-
Status Library.-
I hope I can help, greetings.
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what is policy schedule Media Multiplexing is set ? Is it set right? Make sure this is set correctly
Are they in same pool and retention. Also what about max jobs per client setting in master server properties.
Thanks:
Max jobs per client = 4
Media Multiplexing is set = Yes
regards.
What is the number for media multiplexing ? 1 is the default which means you will able to run only 1 job but you have 4 drives which makes it 4 jobs.
Edit:I just checked the screenshot and you have Max concurrent drives set to 4 and multiplexing set to 4. Actually you should be able to run 4*4 =16 jobs if everything is set correctly. The other jobs that are getting queued are pointing to the same storage unit? Can you post the detailed status of the queued job
lsscsi shows 8 tapes coming from different path but NBU shows 4 of them and that is also repetitive. Please check if you have the configuration correctly setup or run the device configuration again if you have recently changed something.
I know that you have said yes, but please double-check MPX level in all schedules.
Insufficient media can also cause this.
Also check Job details for queued to job to see the reason for job being queued.
Sometimes orphaned device allocations can cause this.
You can troubleshoot this with 'nbrbutil -dump', examine MDS allocations and release media and/or drive allocations that you know are not currently in use.
nbrbutil -releaseMDS <mdsAlocationKey>
Quick fix is to reset all allocations when no backups are running:
nbrbutil -resetAll
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
I Would like to see what is showing in Queud jobs detail status. could you post it?
do you say any Drives in Restart status when you check them for Device moniter?
what is scan and tpautoconf -t shoiwng?
The job queue says 'no drives are available'.
Please see last part of my previous post:
Sometimes orphaned device allocations can cause this.
You can troubleshoot this with 'nbrbutil -dump', examine MDS allocations and release media and/or drive allocations that you know are not currently in use.
nbrbutil -releaseMDS <mdsAlocationKey>
Quick fix is to reset all allocations when no backups are running:
nbrbutil -resetAll
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
Marianne:
tpautoconf -t
[root@backup6m-bkp bin]# ./tpautoconf -t
Marienne:
did you check the resource allocation as suggested by Marianne?
did you check if the Drives are in RESTART state when you check from Device moniter ?
Nagalla:
They are in state "NO", so that this is right:
Regards.
Command is:
nbrbutil NOT nborautil and is located /usr/openv/netbackup/bin/admincmd
Best to first check resource allocation with 'nbrbutil -dump'.
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
Marienne:
you have 3 jobs with the job type =16 which is Media contents, and this job will trigger when you run the command
bpmedialist -U -mcontents [-m <media_id>]
it looks like they are orphaned jobs.
release those, mds allocations
nbrbutil -releaseMDS 13255
nbrbutil -releaseMDS 13257
nbrbutil -releaseMDS 13259
and if that does not help, i would prefer to go with Netbackup restart.
You can see 4 device allocations - all Media:
nbrbutil -releaseMDS 13255
nbrbutil -releaseMDS 13257
Please note that ResetAll will cancel any active jobs.
(Multi-tasking not doing very well today...)
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
No. If we look at the Allocation Ids, we can see that the Ids are a lot smaller than the current active one (13724). I cannot see any timestamp.
This means that 'something' happened some time ago - maybe YOU can tell us?
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
As per Nagalla's post:
Seems someone started 'Media contents report' and these jobs got hung/orphaned. More than this cannot be explained with the amount of information available.
What you now have is the ability to troubleshoot and solve the problem if it ever happens again...
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
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