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Netbackup 7.0.1 failed to clean up expired images

Created: 19 Mar 2013 • Updated: 09 May 2013 | 5 comments
This issue has been solved. See solution.

Hi,

My client is using 7.0.1 and have problems on deleting expired images.

Went through the log shows "Cleanup job exited because parent process died."

I found a Tech aritcle saying that it is a bpdbm bug : TECH156609 but I cannot find the suggested solution about the bpdbm bundle ET2275079.

Can anyone please show me some light?

Thank you in advance.

 

Operating Systems:

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sazz.'s picture

You have to call Symantec to get this one. Also it is recommended to update the NBU to latest patch/release which will resolve your issue and many more which were in 7.0.1. There were lot of bugs in this one.
 

CRZ's picture

Are you on Windows?  This MAY be the issue resolved in the single issue hotfix found in this TechNote:

BUG REPORT: DSSU duplications fail after upgrading a Windows master server to 7.0.1. Image Cleanup completes (Status 0) but is not expiring images.
 http://symantec.com/docs/TECH138266

However, the truth is that everything in the bundle you've referenced (which you do have to call and open a support case to request) was fixed many, many versions ago (7.1) and you really shouldn't still be at 7.0.1.  We'd really like you at 7.5.0.5, but if that isn't possible, 7.1.0.4.

Welcome to the NetBackup 7.x Upgrade Portal!
 http://symantec.com/docs/TECH74584

 

SOLUTION
Marianne's picture

I am VERY late to this party....

If you haven't upgraded yet, the following may help you in the meantime.

Found this in 7.0.1 Late Breaking News:  http://www.symantec.com/docs/TECH139092

 

(ET2106924)  <<Fix Downloadable>>  Duplications fail with a Status Code 191/233/44, Image expiration also does not occur on Windows Master servers

 http://www.symantec.com/docs/TECH138266

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

CRZ's picture

That's the one I linked in March!  I'm glad you concur.  wink

etang's picture

hi all,

Sorry about the late reply. I have been flat out during with various NBU issues ranged from ver 5.1 to 7.1....

(yes, you read it correct.. 5.1) ..

Thank you very much for your kind assistance on my 1st forum post. and yes I have mark the post as solution.

I am sure that I will hear from all of you in posts to be posted in the near future..... -.-"

 

eTang