Netbackup 7.0.1 Status 96
Windows Server 2008, 64-bit, Netbackup 7.0.1, Status 96
I'm completely new to NBU. Attached is each policy that's failing (total of 3) followed by available media (see netbackup2.txt). I added another file (part of a separate file from logs\bptm) that has the status 96 error in it as well (see netbackup3.txt). If needed, I can upload the rest of it. What I understood is that these tapes are supposed to be written over, completely?, every so often. I'm sure others understand this much better than I do. We have a separate group of tapes used for offsite backup, these are our onsite backup tapes.
Per Marianna van der Berg in other threads, I followed this: http://www.symantec.com/business/support/index?pag... and came up with this (see below), although I'm not sure if it's 100% accurate.
No, Multiple retentions per media is not enabled.
No, a scratch pool isn't configured.
Yes, the requested volume pool(INFO-4) has tapes.
Yes, the requested volume pool(INFO-4) has tapes whose density matches the requested storage unit's density(INFO-2).
Yes, the tapes from the requested volume pool(INFO-4) with matching density are loaded into the requested storage unit's library (INFO-3).
No there isn't an available tape in the requested volume pool(INFO-4) which meets the previous criteria.
Media is full (that's the problem).
I read http://www.symantec.com/docs/HOWTO50870. There are no additional slots for more tapes. Apparently this has worked for 2 years without a problem. Unfortunately, when I got to the part (see below in bold), I was unable to follow along since I don't have the debug folder on my machine.
Examine the bptm debug log to verify that bptm connects to the correct system. If an error is logged, examine the vmd log.
On Windows, the vmd log is:
I believe some other questions to ask are: Why did this all of a sudden stop working? If someone changed something, is there a place that NBU keeps track of it?
Please let me know if I missed something to add. Thanks!